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Anchor
WorkingData
WorkingData
Support: Working on DATA Fix

Anchor
CrossTraining
CrossTraining
Support: Pair Programming and Cross-Training

  • Create a duplicate of the committed DATA ticket (from Support: Working on DATA Fix)
  • State to Committed
  • One tag created and set to <English App Acronym> (e.g. PCOCDS).
  • Second tag created and set to “XTRAIN”
  • Remove any other tags
  • Set "Assigned To" field to match the name of the second developer working on the DATA fix
  • Record Effort for this ticket separately from the original DATA ticket: this will allow us to track the actual support time spent on a single ticket.
  • Verify that the Links tab shows the original DATA ticket as Related

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