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- State is committed.
- If there are two or more people working on a single DATA fix, please refer to the the Support: Pair Programming and Cross-Training for extra steps needed to track support time.
Anchor CrossTraining CrossTraining
Support: Pair Programming and Cross-Training
CrossTraining | |
CrossTraining |
- Create a duplicate of the committed DATA ticket (from Support: Working on DATA Fix)
- State to Committed
- One tag created and set to <English App Acronym> (e.g. PCOCDS).
- Second tag created and set to “XTRAIN”
- Remove any other tags
- Set "Assigned To" field to match the name of the second developer working on the DATA fix
- Record Effort for this ticket separately from the original DATA ticket: this will allow us to track the actual support time spent on a single ticket.
- Verify that the Links tab shows the original DATA ticket as Related
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