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Table of Contents

System Profile

System Full NameMarine Inspector's Bookshelf
Business ContactManny Bou-Mitry
TC Oversight Application Contact

Stephen Massey, <stephen.massey@tc.gc.ca>

MyTC Oversight / Surveillance monTC (TC) <TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca>

Business Owner
MS Teams Channel
Documents Repository
Source Code Location
Where/How to set DB Connection

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How-To and Fixes

Add new users

Contact to add client access to app: Mike Henry or Manny Bou-Mitry

Access to the MIB - Bug 26813

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I am not able to access the Marine Inspectors Bookshelf on my desktop.  When I open the application it loads properly and I can select the Reference Center.  As soon as I go to access the MIB, I receive an error message saying restricted file and I do not have access.
Solution:

Re-install myTC Oversight and see if it works, follow installation instructions in -  http://mytc/RDIMS/12352459

Check if you’re able to view the MIB through this link:  file://tc.gc.ca/tcdata/TCDATASTORE/Reference/Marine-Maritime/MIB-BIN/en/index.html

Problem :

Users cannot access myTC Oversight offline and are unable to properly use the synchronization feature, which allows them to view myTC offline.
Solution:

Users should leave their PC on and connected overnight to GCSRA, so that they have a better chance of the sync working because there is less network activity