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Is there a legacy form? How will it change?
Is there a service standard associated to the service? Should there be?
Is there a need for data digitization to provide continuity for a digital service?
Is there a cost recovery component to the service?
Are there legislation changes required or looming that may effect how this service is delivered?
Are there regulations changes required or looming that may affect how this service is delivered?
Will there be significant changes to how the service is delivered or administered?
Use the business readiness workbook
Use the business readiness workbook to capture your preliminary thoughts of key business readiness topics.
Access the business readiness workbook here…
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