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Unable to update replacement bulletin code

Problem:
I’m trying to modify a record in the SSB database and I’m getting the below error, I can’t even save nor delete any record.

Solution:
DOS 411

Unable to Access SSB Application (Oracle Account Locked)

Problem:
Would you know why we can’t access SSB database, getting the following error message: "ORA-28000: the account is locked"? Does it reside now on a different server, we’re connecting to the one indicated in the attached RDIMS document?

Solution:
TFS 14057