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Business readiness is about checking to ensure that all the potential risks associated to with delivery of a digital service are being considered and managed. It starts with awareness. Is your team aware of an issue issues and do you have understanding of the impacts?
Is there a legacy form? How will it change?
Is there a service standard associated to the service? Should there be? How is it measured today? Will that need to change?
Is there a need for data digitization to provide continuity for a digital service?
Is there a cost recovery component to the service?
Are there legislation changes required or looming that may effect how this service is delivered?
Are there regulations changes required or looming that may affect how this service is delivered?
Will there be significant changes to how the service is delivered or administered?
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Business readiness workbook
Use the business readiness workbook to capture your preliminary thoughts of answers to key business readiness topics.
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