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Contact

What they do

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Web Technical Support / Soutien Technique Web (TC) <WebTechnicalSupport-SoutienTechniqueWeb@tc.gc.ca>

(formerly the Web Monitoring Group, DL OTT Web Monitor Group)

Keepers of the formal environments, ACC and Prod.  They do releases and configuration changes in ACC and Prod.  We can't typically access those servers.

In an emergency, the members of the web team can be contacted directly:

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DL OTT DBA Group <DLOTTDBAGroup@tc.gc.ca>

These are the database administrators.  Have any issues or questions re: databases?  Reach out.

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Data Management - AFCH <DataManagement-AFCH@tc.gc.ca>

These are the data modelers.  If you're looking to change your database model, it must be approved by them.

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DL OTT Information Management ACE <DLOTTInformationManagementACE@tc.gc.ca>

Analytics Center of Expertise (formerly known as the "BI Team"). Get your data into their ocean, and they will provide very powerful reporting tools that can be accessed by your clients.

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TC Cloud / Infonuagique (TC) <TC.Cloud-Infonuagique.TC@tc.gc.ca>

This is the Transport Canada Cloud Centre of Excellence (TC3oE). You can message them for things like asking for help or to request resources in DEV, ACC and PROD.

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DL OTT Citrix Admins <DLOTTCitrixAdminss@tc.gc.ca>

We have several apps delivered Citrix, including: MSIS, MEMS and MIB

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ACCESS CNTL - AFCDA <AccessControl@tc.gc.ca>

For all things Active Directory, and maybe more.

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Power Apps Center of Excellence / Power Apps Centre d’Excellence PowerAppsCenterOfExcellence-PowerAppsCentreDExcellence@tc.gc.ca

The PACE team is very excited to announce the launch of our PACE Request intake form. This form is to be used when your team is looking for a license assignment, creation of an environment, project inquiry/information, training information or to purchase a license.

Dynamics

  • User Licenses

  • New Environments

  • The generic inbox may still be used for requests that fall outside of the scope of the intake form, or if you are unsure what to do.

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Service Desk NCR / Bureau de service RCN (TC) <TC.Servicedesk-Bureaudeservice.TC@tc.gc.ca>

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Microsoft Premier Support for external MS Support

Contact Martin Hubert (Unlicensed) and Walter Hoban.

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TC-DevOpsChampions f998800b.034gc.onmicrosoft.com@ca.teams.ms

TC’s keepers of DevOps.

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Exchange 365 Servers - Shared Services

  • If you know the general mailbox for SSC support or Exchange support, pls paste here.

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Shared Services Canada (SSC) Liaison Office

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Analytics Centre of Expertise / Centre d’expertise d’analyse (TC) TC.AnalyticsCentreExpertise-Centredexpertisedanalyse.TC@tc.gc.ca

  • Contact this group for things related to Analytics, Power BI, the TC Data Lake, etc.

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MAACE Distribution Lists

DL OTT AFCCB (ALL) <DLOTTAMSBCAllStaff@tc5DL OTT AFCCB Agile - Team Narwhals <DLOTTAFCCBAgile-TeamNarwhals@tc.gc.ca>8911

E-mail Address

Description

Contact to Update DL

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TC.F NCR MAACE Management / Gestion CEMAA RCN <F.TC NCRMAACEManagement-GestionCEMAARCN@tc.gc.ca>

MAACE Management Team (Director and Managers)

Robert Robinson, Justin Green

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TC.F NCR MAACE All Staff / Tout personnel CEMAA RCN <F.TC NCRMAACEAllStaff-ToutPersonnelCEMAARCN@tc.gc.ca>

All employees and consultants currently employed by MAACE.

Robert Robinson, Justin Green

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TC.F NCR MAACE Marine Leads / Chefs maritime CEMAA RCN <F.TC DLOTTAFCCBTeamLeads@tc.gc.ca>

Distribution list to email entire DSD Marine team.

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DL OTT AFCCB STAFF DLOTTAMSBCStaff@tcList of all team leaders and managers employed by MAACE-Marine. This distribution list controls editor access to the shared team calendar, as well as specific management-related material on the network drives.

Justin Green

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TC.F NCR MAACE Marine Staff / Personnel maritime CEMAA RCN <F.TC DLOTTAMSBCAllStaff@tc.gc.ca

Distribution list to email casual, term and indeterminate members of DSD Marine team.

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DL OTT AFCCB Team Leads <DLOTTAFCCBTeamLeads@tc>

List of all employees and consultants currently employed by MAACE-Marine. This distribution list controls access to the shared team calendar, used for leave requests, and shared network folders (development servers and shared group drive \\tc4s0b\groups\afccb).

Samantha Tim, Justin Green

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TC.F NCR MAACE Marine Employees / Employés maritime CEMAA RCN <F.TC DLOTTAMSBCStaff@tc.gc.ca>

Distribution list to email DSD Marine team leaders and manager.

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DL OTT AFCCB Scrum Masters <DLOTTAFCCBScrumMasters@tc.gc.ca>

Distribution list to email DSD Marine scrum masters.

A list of all employees - indeterminate, term, casual, and student - currently employed by MAACE-Marine.

Samantha Tim, Justin Green

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TC.F NCR MAACE Marine Consultants / Consultants maritime CEMAA RCN <F.TC NCRMAACEMarConsult-ConsultMarCEMAARCN@tc.gc.ca>

A list of all consultants currently employed by MAACE-Marine.

Samantha Tim, Justin Green

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TC.F NCR MAACE Marine Scrum Masters / Scrum masters maritime CEMAA RCN <TBD>

A list of all MAACE-Marine scrum masters (TBD).

Samantha Tim, Justin Green

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TC.F NCR AFCCB Team Turtle / Equipe Tortue RCN F.TC <TeamTurtle-EquipeTortue@tc.gc.ca>

Distribution list to email The Ninja Turtles. Accessible to non-TC senders. Active Directory group.

Samantha Tim

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TC.F NCR MAACETeam Narwhals/ Equipe Narwhals CEMAA RCN F.TC <TBD>

Distribution list to email The /wiki/spaces/NAR/overview.

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DL OTT AFCCB Agile - Team Kraken <DLOTTAFCCBAgile-TeamKraken@tc.gc.ca>

Roxanne Lafleur, Justin Green

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TC.F NCR MAACE Team Poseidon / Equipe Poseidon CEMAA RCN F.TC <TBD>

Distribution list to email Team Poseidon

Roxanne Lafleur, Justin Green

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TC.F NCR MAACE Team Kraken / Equipe CEMAA Kraken RCN F.TC <TBD>

Distribution list to email Team Kraken.

Maggie Lee, Justin Green

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TC.F NCR AFCCB Team Triton / Equipe Triton RCN.F.TC <DLOTTAFCCBTeamTriton@tc.gc.ca>

Distribution list to email Team Triton.  Team Triton is the support team for all of the DSD-Marine applications.

William Rivers, Justin Green

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TC.F NCR AFCC Team Fusion / Équipe Fusion RCN F.TC <TeamFusion-EquipeFusion@tc.gc.ca>

Distribution list for Team Fusion. Accessible to non-TC senders.

Samantha Tim

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DL OTT AFCCB Agile - Team SAM DLOTTAFCCBAgileTeamSAM@tc.gc.ca

Distribution list to email The Scruminators.

Samantha Tim

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TC.F NCR AFCC Staff / Personnel RCN F.TC AFCCStaff-PersonnelAFCC@tc.gc.ca

Distribution list to email Scruminators, Ninja Turtles and Fusion.

Samantha Tim

Miscellaneous

URL

What is it

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https://tcapps.tc.gc.ca/Corp-Serv-Gen/5/CSE-CCC/eng/Options

TC web.config Encryption Tool

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Windows Server 2008 Migration: MSS Applications

Details all activities when we moved from Server 2008 to Server 2016. Lists all DEV, ACC and PROD servers.

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TC3oE Stream Site

TC Cloud Team's (TC3oE) Stream site containing learning material, training, and showcases related to TC's Cloud efforts and intiatives.

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