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Does the service have a Canada.ca service page? How will the pages content need to change? It will necessary to describe how How can the the service can be accessed online and what will be required to do so (account).?
Enabling cost recovery
Does the the service have a fee an applicant must pay? How is it collected today? How will the collection of that fee change? Any service that has a fee associated to it must have a defined service standard. A service standard defines how long it will take for Transport Canada to process an applicants request. When service standards are exceeded some portion of the fee must be remitted back to the applicant, as per the Government of Canada Service Fee Act.
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