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New users, can request an “activation-key” directly from the Web by providing name and address information. The request is sent to CCARCS-E as a BF entry (client server system) where an Administrator reviews it. If there is a client match (existing client with same name and address) the client’s activation key is mailed to the client’s address. If there is no client match, a new client is created, and a new “activation-key” is assigned. The “activation-key” is then sent to the client’s address. 

• The request is stored in the CCARCS-E database as a BF entry.  The entry is assigned to the appropriate region based on province.

• The administrator reviews the request

• The administrator searches the CCARCS-E database to see if a client with the same name/address already exists in the database

• If a client already exists, a client letter is generated and mailed to the client

• If there is not existing client found the Administrator:

  • Creates a new client in CCARCS-E database and an activation key is generated

  • The administrator generates the letter and mails it to the client

• The administrator closes the BF entry

Please send the email to Service Team Support to close all “pending registration action” and has that user re-apply as New Request-License.