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Contact | What they do | |
|---|---|---|
| 1 | Web Technical Support / Soutien Technique Web (TC) <WebTechnicalSupport-SoutienTechniqueWeb@tc.gc.ca> (formerly the Web Monitoring Group, DL OTT Web Monitor Group) | Keepers of the formal environments, ACC and Prod. They do releases and configuration changes in ACC and Prod. We can't typically access those servers. In an emergency, the members of the web team can be contacted directly:
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| 2 | DL OTT DBA Group <DLOTTDBAGroup@tc.gc.ca> | These are the database administrators. Have any issues or questions re: databases? Reach out. |
| 3 | Data Management - AFCH <DataManagement-AFCH@tc.gc.ca> | These are the data modelers. If you're looking to change your database model, it must be approved by them. |
| 4 | DL OTT Information Management ACE <DLOTTInformationManagementACE@tc.gc.ca> | Analytics Center of Expertise (formerly known as the "BI Team"). Get your data into their ocean, and they will provide very powerful reporting tools that can be accessed by your clients. |
| 5 | TC Cloud / Infonuagique (TC) <TC.Cloud-Infonuagique.TC@tc.gc.ca> | This is the Transport Canada Cloud Centre of Excellence (TC3oE). You can message them for things like asking for help or to request resources in DEV, ACC and PROD. |
| 6 | DL OTT Citrix Admins <DLOTTCitrixAdminss@tc.gc.ca> | We have several apps delivered Citrix, including: , and
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| 7 | ACCESS CNTL - AFCDA <AccessControl@tc.gc.ca> | For all things Active Directory, and maybe more. |
| 8 | PACE - Power Apps Center of Excellence / Power Apps Centre d’Excellence PowerAppsCenterOfExcellence-PowerAppsCentreDExcellence@tc.gc.ca |
Dynamics
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| 9 | Service Desk NCR / Bureau de service RCN (TC) <TC.Servicedesk-Bureaudeservice.TC@tc.gc.ca> |
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| 10 | Microsoft Premier Support for external MS SupportContact | When you’re really stuck, contact: and . |
| 11 | TC-DevOpsChampions f998800b.034gc.onmicrosoft.com@ca.teams.ms | TC’s keepers of DevOps. |
| 12 | Exchange 365 Servers - Shared Services |
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| 13 | Shared Services Canada (SSC) Liaison Office |
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| 14 | Analytics Centre of Expertise / Centre d’expertise d’analyse (TC) TC.AnalyticsCentreExpertise-Centredexpertisedanalyse.TC@tc.gc.ca |
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| 15 | Microsoft Support for Power Platform https://admin.powerplatform.microsoft.com/support |
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| 16 | Agile Centre of Excellence / Centre d’Excellence Agile <AgileCoE-CdEAgile@tc.gc.ca> |
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| 17 | Robotic Process Automation CoE / Automatisation des processus robotisés Cde RPACoE-CdeAPR@tc.gc.ca |
MAACE Distribution Lists
E-mail Address | Description | Contact to Update DL | |
|---|---|---|---|
| 1 | TC.F NCR MAACE Management / Gestion CEMAA RCN <F.TC NCRMAACEManagement-GestionCEMAARCN@tc.gc.ca> | MAACE Management Team (Director and Managers) | Robert Robinson, Justin Green |
| 2 | TC.F NCR MAACE All Staff / Tout personnel CEMAA RCN <F.TC NCRMAACEAllStaff-ToutPersonnelCEMAARCN@tc.gc.ca> | All employees and consultants currently employed by MAACE. | Robert Robinson, Justin Green |
| 3 | TC.F NCR MAACE Marine Leads / Chefs maritime CEMAA RCN <F.TC DLOTTAFCCBTeamLeads@tc.gc.ca> | List of all team leaders and managers employed by MAACE-Marine. This distribution list controls editor access to the shared team calendar, as well as specific management-related material on the network drives. | Justin Green |
| 4 | TC.F NCR MAACE Marine Staff / Personnel maritime CEMAA RCN <F.TC DLOTTAMSBCAllStaff@tc.gc.ca> | List of all employees and consultants currently employed by MAACE-Marine. This distribution list controls access to the shared team calendar, used for leave requests, and shared network folders (development servers and shared group drive \\tc4s0b\groups\afccb). | Samantha Tim, Justin Green |
| 5 | TC.F NCR MAACE Marine Employees / Employés maritime CEMAA RCN <F.TC DLOTTAMSBCStaff@tc.gc.ca> | A list of all employees - indeterminate, term, casual, and student - currently employed by MAACE-Marine. | Samantha Tim, Justin Green |
| 6 | TC.F NCR MAACE Marine Consultants / Consultants maritime CEMAA RCN <F.TC NCRMAACEMarConsult-ConsultMarCEMAARCN@tc.gc.ca> | A list of all consultants currently employed by MAACE-Marine. | Samantha Tim, Justin Green |
| 7 | TC.F NCR MAACE Marine Scrum Masters / Scrum masters maritime CEMAA RCN <TBD> | A list of all MAACE-Marine scrum masters (TBD). | Samantha Tim, Justin Green |
| 8 | TC.F NCR AFCCB Team Turtle / Equipe Tortue RCN F.TC <TeamTurtle-EquipeTortue@tc.gc.ca> | Distribution list to email The Ninja Turtles. Accessible to non-TC senders. Active Directory group. | Samantha Tim |
| 9 | TC.F NCR MAACETeam Narwhals/ Equipe Narwhals CEMAA RCN F.TC <TBD> | Distribution list to email The /wiki/spaces/NAR/overview. | Roxanne Lafleur, Justin Green |
| 10 | TC.F NCR MAACE Team Poseidon / Equipe Poseidon CEMAA RCN F.TC <TBD> | Distribution list to email Team Poseidon | Roxanne Lafleur, Justin Green |
| 11 | TC.F NCR MAACE Team Kraken / Equipe CEMAA Kraken RCN F.TC <TBD> | Distribution list to email Team Kraken. | Maggie Lee, Justin Green |
| 12 | TC.F NCR MAACE MSS Support / Soutien SSM CEMAA Kraken RCN F.TC <TBD> | Distribution list that MSS stakeholders and users contact for support requests related to the MSS legacy portfolio. Formerly known as DL OTT AFCCB MSS Support. | William Rivers, Justin Green |
| 13 | TC.F NCR AFCCB Team Triton / Equipe Triton RCN.F.TC <DLOTTAFCCBTeamTriton@tc.gc.ca> | Distribution list to email Team Triton. Team Triton is the support team for all of the DSD-Marine applications. | William Rivers, Justin Green |
| 14 | TC.F NCR AFCC Team Fusion / Équipe Fusion RCN F.TC <TeamFusion-EquipeFusion@tc.gc.ca> | Distribution list for Team Fusion. Accessible to non-TC senders. | Samantha Tim |
| 15 | DL OTT AFCCB Agile - Team SAM DLOTTAFCCBAgileTeamSAM@tc.gc.ca | Distribution list to email The Scruminators. | Samantha Tim |
| 16 | TC.F NCR AFCC Staff / Personnel RCN F.TC AFCCStaff-PersonnelAFCC@tc.gc.ca | Distribution list to email Scruminators, Ninja Turtles and Fusion. | Samantha Tim |
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