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Planned and performed inclusive research using methods aligned with Service Design principles.
Involved your Scrum team in user research activities to a deeper deepen understanding of your users and grow your team's UX capacity
Created clear findings that helped your team continuously improve products and services delivered, based on data and evidence
Observed, defined, and measured the business process and its metrics to understand the performance of products and services.
Continuously improved products and services by experimenting and implementing solutions for content, product, or transactions across digital and offline channels.
Created prototypes and proofs of concept to evaluate the success of ideas before implementing them at scale
Understood the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery
Developed an agile mindset and sought to increase your understanding of the SCRUM ceremonies and best practices to continuously and iteratively design better products and services for Canadians
Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint
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Contributed to UX communities of practice within MAACE and BSD
Contributed to the growth of skills and knowledge of others at communities of practice, Agile delivery team ceremonies, and other MAACE meetings
Followed MAACE best practices in support of web accessibility standards and design systems (e.g. WCAG, responsive design)
Identified how you’ll develop your skillset (time, resources, tools)
Provided feedback to teams, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions
Promoted your work by designing with users in ways that are meaningful to the TC audience (e.g. team meetings, Twitter, communities of practice)
Objective #3
Title:
Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.
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Employee Performance Objectives:
You will help your team learn about the people who will use your team’s products and services. This will help you design and build a service that works well for all your users, including people with a disability and those who need support. Your research informs the policy, proposition, service, content, and interaction design to help stakeholders achieve their policy intent.
You will blueprint and design the end-to-end journeys for your team’s products and services. These flows will help users meet their goals and help government deliver a policy intent.
You will create, enhance or modify transactions, products, services, and content across digital and offline channels provided by different parts of government.
Key Performance Indicators:
Planned and performed Work with MAACE UX Designers to plan, design and prepare user research activities to support the design, development and continuous improvement of government services
Carry out user research activities, including recruiting participants, preparing discussion guides and moderating research sessions
Work with colleagues to analyze research data and synthesize clear and actionable findings
Communicate user research findings to help the team develop a deep understanding of users and their needs - including presentations at show and tells, designing and maintaining research outputs and other insight sharing materials
Contribute to the wider user research community of practice
Assist in wireframing, sketching, prototyping, and creating user flows
Use user-centred methodologies and design principles to make design and product recommendations
Validate design ideas with users to make sure they’re meeting real user needs
Key Performance Indicators:
Assisted in planning and performing inclusive research using methods aligned with Service Design principles.
Involved your Scrum team in user research activities to a deeper understanding of your users and grow your team's UX capacity
Created clear findings that helped
Communicated clear findings to help your team continuously improve products and services delivered, based on data and evidence
Observed, defined, and measured the business process and its metrics to understand the performance of products and services.
Continuously improved products and services by experimenting and implementing solutions for content, product, or transactions across digital and offline channels.
Created prototypes and proofs of concept to evaluate the success of ideas before implementing them at scale
Understood Involved your Scrum team in user research activities to deepen understanding of your users and grow your team's UX capacity
Created, with direction from your team and other UX designers, wireframes, sketches, prototypes, and user flows
Learned the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery
Participated in regular UX community of practice meetings to learn and share ideas and UX best practices
Developed an agile mindset and sought to increase your understanding of the SCRUM ceremonies and best practices to continuously and iteratively design better products and services for Canadians
Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint
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Retain and Grow Digital Talent
Departmental Priority
As a an Aspiring UX Designer, you contribute to the tools, skills, and workplace culture to succeed in the digital era.
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You will help grow the User Research and Service Design capacity within MAACE at the individual, team, and project , and directorate levels to support a digital culture and digital principles.
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Contributed to UX communities of practice within MAACE and BSD
Contributed to the growth of skills and knowledge of others at communities of practice, Agile delivery team ceremonies, and other MAACE meetings
Followed Learned and followed MAACE best practices in support of web accessibility standards and design systems (e.g. WCAG, responsive design)
Identified how you’ll develop your skillset (time, resources, tools)
Provided feedback to teams, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions
Promoted your work by designing with users in ways that are meaningful to the TC audience (e.g. team meetings, Twitter, communities of practice)
Objective #3
Title:
Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.
Departmental Priority
As a an Aspiring UX Designer, you contribute to MAACE teams' research and design learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.
Employee Performance Objectives:
As a an Aspiring UX Designer, you will collaborate with your team and other teams to break down silos and contribute to the communication, collaboration, and overall effectiveness of all MAACE and TC teams.
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Helped collaboration and communication with your team by transparently advising your scrum master and team leader of your absences from work (e.g. vacation, sick leave, training)
Encouraged MAACE teams your team to be courageous and learn through discovery, experimentation, and iteration
Participated in UX training sessions, coaching sessions with Agile coaches, mentoring by UX strategists, all-staff meetings, and communities of practice
Supported an atmosphere of trust, accountability, responsibility, and learning for your Scrum team and other MAACE teams
Supported leadership in identifying and interviewing UX talent for skilled, multidisciplinary teams
Contributed and adhered to your team's working agreement and helped your teammates do the same.
Full-Stack Developer (IT-02 Analyst SS)
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