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It is in exchange and our tenant according to them. Microsoft 365 platform is in Canada server.
Bookings visualization
If you don’t see any appointments or some appointments are not showing in the calendar, verify your filter option.
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Configuration time zone
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Connection with Microsoft Graph (technical side)
Connect with your TC Account and select the “beta” option
For the Booking Tools API, here is the reference https://docs.microsoft.com/en-us/graph/api/resources/booking-api-overview?view=graph-rest-beta
Find your business id. Run the query below and in Microsoft graph response find your booking name
Code Block https://graph.microsoft.com/beta/bookingBusinesses
Configuration for Terminals
Using Booking Tools (user-friendly)
For a terminal, we need to create a staff like Guest with an e-mail (this e-mail doesn’t need to be functional). The role Guest can be assigned to bookings, but they can’t open the booking mailbox (source: https://docs.microsoft.com/en-us/microsoft-365/bookings/add-staff?view=o365-worldwide).
The e-mail default will be: terminal + number + region + @tc.gc.ca
like: terminal1pnr@tc.gc.ca, terminal2pnr@tc.gc.ca
Go to Settings > Staff > Add new staff
Add a name > Select the option Use this name
Add the e-mail and save changes.
Using Microsoft Graph (technical side)
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Configuration for services
Using Booking Tools (user-friendly)
Go to Settings > Services > Add new service
For a new service, you have some configuration to add, so it is important to take a time to fill in each available option.
Note: the option Maximum number of attendees, if you choose 1 attendee(s) and you have 2 staffs like Guess, please pay attention because in this service you can have 2 appointments at the same time, one for the first staff (like terminal 1) and another for the second staff (like terminal 2).
This setting was desired by the members of this booking.
After fill out all options desired, click on Save changes to create the service.
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