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Azure offers many load balancing solutions , and these products could be used as a load balancer options. These options are not directly supported by ESRI and the EGIS team would be responsible for supporting these options (with the help of our Microsoft colleagues).

Traffic manager

Azure traffic manager is a simple DNS switch that can route to a pool of public addresses. The priority and distribution of network traffic can be defined in many ways. A traffic manager is crucial in the implementation of disaster recovery and will be in place in our production instance.

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SLA for application gateway

Comparing uptimes of each approach

Service

% Uptime

Minutes down/30days

VM

99.9%

43.83

App Gateway

99.95%

21.92

Load Balancer

99.99%

4.38

Traffic Manager

99.99%

4.38

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Paired VMs [1]

99.95%

21.92

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Uptime percentages were converted to downtimes using the table found on Wikipedia's page on high availability

Calculating an overall SLA

If we treat each tier independently, which is a worst-case assumption, we can calculate an overall system uptime by multiplying each component uptime ref . This yields an estimated overall uptime as follows:

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