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As the Marine Insurance Unit transitions to providing clients with digital certificates, EVE will allow its users to verify that a marine insurance certificate is authentic, unaltered and valid. Users will be able to view a certificate's status and metadata one of three ways; via QR code, link or searching EVE. Scanning the QR code on a certificate with a mobile device links the user directly to the certificate information in EVE. Similarly, selecting the link on a certificate or in the certificate delivery email links the user directly to the certificate information in EVE. This feature will not be available on digital certificates for MVP due to software constraints but is hoped to be implemented later when the necessary software has been acquired. Users can also search for a certificate in EVE by entering search criteria such as the vessel's official number, the vessel name, owner or company name and more.
Users
Primary Users
EVE’s primary users are inspectors looking to verify the authenticity and status of a vessel's marine insurance certificate during inspection. Because marine insurance certificates have a long lifespan (maximum of one year) and can be cancelled for a few reasons after issuance, its important inspectors are able to verify a certificate is still valid. Additionally with the transition to digital certificates clients are now able to print certificates themselves, therefore inspectors need to be able to confirm a certificate is authentic and has not been altered.
Inspectors may be sent certificates via email prior to the inspections, in which case they can scan the QR code or select the link on the certificate (not yet available), or search for the certificate in EVE. An inspector may also be presented with a certificate during an inspection, similarly they can verify the certificate using EVE. In the event a vessel owner is unable to provide a marine insurance certificate, inspectors can use EVE to search for certificates by a variety of search criteria to confirm whether the vessel has an active marine insurance certificate. Certificates can’t be viewed through EVE, in this situation inspectors would only be able to confirm that the vessel has a certificate and the status of that certificate.
Secondary Users
Clients such as vessel owners or agents are secondary users of EVE. Similarly to inspectors, they can scan the QR code or use the link on their certificates (not yet available) to view portions of the information from the certificate(s) in EVE and verify their status. In the event the client can't find a certificate, they can use the search function in EVE to confirm their vessel has a certificate and its status. As certificates can’t be viewed or downloaded from EVE, if the client has lost the certificate, they will have to reach out to the Marine Insurance Unit team to resolve the issue.
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