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  • Do not use in-line alerts to inform the user of a problem they cannot fix, such as if the service is unavailable – Use a product alert instead 

Best Practices 

Do 

  • Display in-line alerts after a change in context, for example, when a user clicks a link or submits a form, launching a new page or an updated view 

  • Ensure that error messages are clear, concise and easy to understand - Please see the Guidelines for Error and Validation Messaging article 

  • Ensure that the error summary includes a heading that clearly conveys the purpose of the alert (for example, “Error”) 

  • Use an appropriate status – Please see the Guidelines for Alerts article 

  • When using the error summary, include in-page anchor links to the corresponding form controls to make it easier for users to get to the error they need to fix 

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