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Table of Contents

When to use this

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component  

  • Use product alerts to tell the user about something they need to know about, but that’s not directly related to the page content, for example: 

  • A significant situation, such as a site-wide service disruption, or other critical information that will impact most users 

  • Important recent or upcoming changes to a process or service 

When not to use this

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component 

  • Do not use product alerts to tell the user about validation errors – Use in In-line alerts instead 

  • Do not use product alerts for information that is directly relevant to the thing the user is doing on that page – Use page Page alerts instead 

  • Do not use product alerts just for styling regular content (for emphasis or highlighting) 

Best

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practices  

Do  

  • Write concise headings and copy 

  • Place product alerts at the top of the page above the main heading or global header bar, as applicable 

  • Remove alert text once the issue is resolved or enough time has passed that the information provided is no longer new 

  • Describe the impact on the user 

  • Use product alerts sparingly to avoid alert fatigue 

  • Use an appropriate status – Please see the Guidelines for Alerts article 

Don’t  

  • Stack product alert banners 

Tips 

  • Consider how tall the product alert banner will appear on mobile screens 

  • Since product alerts can impact the visibility of other content, use a link or call to action to direct users to further information, as needed 

Accessibility

The WCAG criteria outlined in this section were chosen because they represent some of the most common failures when designing and implementing these components. For a comprehensive list, please see Web Content Accessibility Guidelines (WCAG) 2.1 (w3.org). 

1.4.3 Contrast (Minimum) 

The intent of this success criterion is to provide enough contrast between text and its background so that it can be read by people with moderately low vision (who do not use contrast-enhancing assistive technology). Text that is larger and has wider character strokes is easier to read at lower contrast. The contrast requirement for larger text is therefore lower.  

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Understanding Success Criterion 1.4.3: Contrast (Minimum) | WAI | W3C 

1.4.11 Non-text Contrast 

The intent of this success criterion is to ensure that active user interface components (i.e., controls) and meaningful graphics are distinguishable by people with moderately low vision. Low contrast controls are more difficult to perceive, and may be completely missed by people with a visual impairment. 

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Understanding Success Criterion 1.4.11: Non-text Contrast | WAI | W3C 

4.1.3 Status Messages 

This criterion requires that, in content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus. 

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Understanding Success Criterion 4.1.3: Status Messages | WAI | W3C 

Key

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component features 

Telerik provides four built-in notification types that can be modified for use as product alerts: error, warning, info and success. They also offer the option to define your own type by customizing the template and setting options for size, colour and position. 

Blazor Notification Demos - Overview | Telerik UI for Blazor 

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Examples 

Info

Note: The following example is a visual illustration of how this component could be used in a MAACE application. Live examples of the Telerik UI component implemented in MAACE applications will be added when available. 

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Resources

Government of Canada

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resources 

Contextual alerts - Canada.ca design pattern - Canada.ca 

Alert fatigue during COVID-19 | Canada.ca blog 

External

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resources 

Critical alerts | Ontario Design System 

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