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PDF Techniques for WCAG 2.0 

Documentation from the World Wide Web Consortium (W3C) on creating accessible PDFs. The World Wide Web Consortium ( W3C ) notes: “Publication of techniques for a specific technology does not imply that the technology can be used in all situations to create content that meets WCAG 2.0 success criteria and conformance requirements. Developers need to be aware of the limitations of specific technologies and provide content in a way that is accessible to people with disabilities.” 

PDF Techniques | Techniques for WCAG 2.0 (w3.org)

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Microsoft's Inclusive Design Toolkit – Introduction to Inclusive Design  

Building a business case for accessibility 

The business case for accessibility 

A blog post from Deque on the four aspects of ROI as they relate to accessibility: capturing an overlooked market share, risk management, lowering operational costs and boosting brand value. 

The business case for accessibility | Deque 

The Business Case for Digital Accessibility 

An article from W3C examining the rationale for organizations to address accessibility. It includes tangible and intangible benefits, and the risks of not addressing accessibility adequately. 

The Business Case for Digital Accessibility | Web Accessibility Initiative (WAI) | W3C