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• We all speak using a common vocabulary that is understood by our teams and business stakeholders

• Designers can onboard to new projects and teams easier

• Stakeholder expectations are similar from project to project

• Stakeholder expectations are similar between different phases of a project

• Collaboration is improved between developers, designers, product owners, and change managers

How to use

This framework is ultimately a guideline and is intended to be flexible. It is advised that you go through the entire process for every piece of work (discovery, design, implement, test, evaluate), but the Tools and Activities are only examples and suggestions to help you work through each phase and each item is not mandatory.

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