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Connect to the database.
I connected to CADORSP.world as CADORS_DUI.
Obtain the CADORS_REQUEST_NUM(s) for the subscription with a query by the email address(es)
Example:Code Block language sql select * from GA004_CADORS_REPORT_REQUEST where upper(EMAIL_ADDRESS_TXT) LIKE upper('etingey%@hotmail.com');
Verify that DATE_DEACTIVATED_DTE and DATE_DELETED_DTE are NULL.
Query the relevant table(s) with a query on the
Example:Code Block select * from GA006_REGIONAL_SUBSCRIPTION where CADORS_REPORT_REQUEST_NUM IN ('A2K8G3Y7U6', 'P6N9L6W5D7');
Verify that DATE_DELETED_DTE is NULL.
Additional notes:
I tested subscribing using my TC email address. I also created a hotmail account.
For my TC email address, the activation email and subscription emails were sent to my inbox.
On the hotmail account, the activation email was sent directly to the junk folder.