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- Status is “Referred”
- Assignee is set to Scrum Master of related Primary Developer (see wiki for list of Second-Level Support (https://tcmarin.atlassian.net/wiki/spaces/MAR/overview)
- Reference Number is set to the associated TFS ticket number (see Support: New TFS Ticket)
- TFS ticket number, enclosed by brackets, is appended to the end of the SMGS ticket’s Title field
| Anchor | ||||
|---|---|---|---|---|
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- Title follows the format: <English App Acronym> - <IM Number> - <SMGS ticket Title>
- TFS ticket is Unassigned
- One tag created and set to <English App Acronym> (e.g. CPSCS).
- Second tag created and set to “TRIAGE”
- State is set to “New” (default).
- Area is set to the appropriate Work Area within the “Marine Safety Portfolio” project. The Area selected should match the application/system identified in the title
- Iteration is set to Ninja Team related to the Assignee entered in Support: Triaged SMGS Ticket
- Repro Steps is set to the Description as seen in Support: New SMGS Ticket Details
- If there are any attachments in the associated SMGS ticket, they are attached to the TFS ticket via the Attachments tab (not shown).
- If there are any additional materials related to this issue (i.e. e-mails sent to ninja teams or scrum masters to further clarify the reported bug), they are attached to the TFS ticket via the Attachments tab (not shown).
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