System Profile
System Full Name | Distributed Air Personnel Licensing System - Multimodal Personnel Document Issuance System |
System Full Name (French) | Système des licences du personnel de l’air - Système de délivrance des documents du personnel multimodale |
Business Administrator | John Andrades / Andrew Armstrong |
Business Owner |
Ryan Johnson | |
Director | Felix Meunier |
Subject Matter Expert | |
Division | Pilot Training & Licensing |
NTARS Code | C107 |
Source Location | |
Source Code Location |
Technology Assessment
Platform Type | Console |
|---|---|
Database Platform and Version | Oracle |
18C | |
Development Language and Framework | VB.NET |
|---|---|
Operating System and Version | Windows Server 2016 |
Additional Dependencies | |
Authentication |
Environment Access Information
ENV | UNC | WWWFILES | URL | DB |
|---|---|---|---|---|
DEV | HQRDEV | |||
PREACC | PREACC_CA | |||
ACC | HQRACC | |||
PROD | HQR | |||
TRAINING |
System Overview
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Good To Know
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How-To and Fixes
<Sub-sections should describe how to address known support request, including any scripts, instructions / steps, etc… >Sub-system of DAPLS that transmits booklet and label information each weekday morning at 6:00AM to the MPDIS system. It simultaneously receives booklet numbers and other status information from the MPDIS system which it uses to update the DAPLS database.
MPDIS is a Marine application. For detailed information, go to the link /wiki/spaces/MAR/pages/60784643
Good To Know
If a software update is applied to the Marine MPDIS application, it can cause a severe impact to the daily DAPLS morning job (Mondays to Fridays) at 6:00 am, which would lead to an unsuccessful execution of the morning job and therefore an impact to Civil Aviation pilot licencing.
Business Impact
The business impact of not having this resolved in the shortest possible timeframe is not having labels and booklets transmitted and printed is severe; it means that pilots won’t receive their documents within the posted Service Standards and for which they have paid for, which means they either cannot fly (if not receiving their medical certificate, or licence), or if they continue to fly, they are doing so in contravention to the CARs (Canadian Aviation Regulations, Part IV).
Workarounds
There is no workaround for the printing of the labels and booklets, as MPDIS is the sole printing system for the aviation documents. That said, there is the function in DAPLS for users to issue temporary medical certificates and licenses in pdf format which can be emailed to the pilots. This is not ideal nor viable as a solution any longer than 1 or 2 days, as this would result in significant workload increases for users as well as cost to Transport Canada (as we could not justify charging for the temporary documents (the fee is $35 per document), since the onus for this problem is on TC and not the pilot so TC would absorb the cost), and lastly, as the documents are temporary with a limited validity period, this option is not a medium- nor longer-term solution.
Criticality
It is absolute critical that the Civil Aviation DAPLS team and the Marine MPDIS team work together to ensure that if there is an update to either application affecting the DAPLS-MPDIS link, that the appropriate testing is thoroughly done at the Development and the Acceptance levels, before moving to Production. In addition, the Managers and the Team Leads responsible for Civil Aviation and Marine should be notified in advance before any updates are applied, to lessen or remove any impacts.