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System Profile

System Full NameCPSCS Vessel Traffic Processor-APCIS Web Service
Business ContactBill Henderson
Business Owner
Tech Stack

Presentation Layer:  

Business Logic Layer:  

RDBMS:  

Reporting:  

Prod Source LocationTFS: $/CPSCS-SCEPC/CPSCS-VTP/RELEASE/v2.9.0https://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS
Dev Source LocationTFS: $/CPSCS-SCEPC/CPSCS-VTP/DEVELOPMENT/v2.10.xhttps://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS

Technology Assessment

Database Platform and Versionn/a
Development Language and FrameworkC# .NET Framework 4.0
Operating System and VersionWindows Server 2016

Environment Access Information

DEV

User (admin):

Pass:

Unc:  \\wwwappsmssdev\wwwappsroot\saf-sec-sur\4\cpscs-apcis-ws

Urlhttp://wwwappsmssdev/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

ACC

User (admin):

Pass:

Unc: \\tctestmaster\wwwappsroot\Saf-Sec-Sur\4\cpscs-apcis-ws\ApcisProxyWs.asmx

Url: http://wwwappstest.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

PROD

User (admin):

Pass:

...

UNC: \\tcwebscripts\mss-scripts\cpscs-vtp\

Url:

...

Per Bill Henderson: "The VTP is the Connection CPSCS has with INNAV (CCG vessel Traffic Services) send us the arrival information which we process and send to THETIS and get the priorities from THETIS for the vessel arrivals."

Good To Know

How-To and Fixes

tcwwwmaster\wwwapps\Saf-Sec-Sur\4\cpscs-apcis-ws\ApcisProxyWs.asmx

Url: https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx


System Overview


Good To Know


How-To and Fixes

Problem:

Production service down: The CPSCS-APCIS web service (https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx) is not functioning in production (i.e. web service unreachable, connection failed between CPSCS production web site and CPSCS-APCIS web service).

Solution:

For Production, the application MUST be compiled in release mode, in order to use the correct service reference file 
//  If in debug mode, use test apcis web service; otherwise, use prod (J. Green, v1.0.0, April 2014)
#if DEBUG
    using TestProxyAPCIS.apcis_preprod_ws;
    //using TestProxyAPCIS.apcis_test_ws;
#else
    using TestProxyAPCIS.apcis_prod_ws;
#endif
 
 
Problem:
The SSL certificate for apcis.tmou.org which is installed on our web servers – for the CPSCS web application - will expire on June 11, 2020.
 
Solution:
See the solution on CPSCS-SCEPC page:  ServerCertificateExpiring
 
Problem:

Production service down: CPSCS, MSIS, SIRS services all stopped working

Solution:
1- Restarted App Pool that did not fix the issue so I
2- Restarted WPAS Service this also did not work I then verified the COM+ I notice that that service was hung so i
3- Restarted Component Service and then verified the COM+ and the list was empty so I
4- Restarted Server then verified everything when all came back on and all was fixed and working since your application relies on .dll’s and that the COM+ was having issues I suspect that the problem was with the Component Service being hung and a reboot fixed the issue.