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Totals:

2020 Purchased Licensing Total

Case Management: 192

Customer Engagement (Dynamics 365 Customer Service Enterprise): 7

Storage: 40 GB

OPP

SCES

IEC

ASIES

Our Team

Total

Used in 365 2019

Teams

48

5

0

0

4

57 (Currently in Prod)

Cust Eng

0

0

0

0

5

5 (Currently in Prod)

2020

Case Management

74

5

32

37

4

153

Cust Eng

0

0

0

0

7

7