Update to the issue. Helpdesk is one method HOWEVER, a much better method was done by Dom Bueti.
Use the info from this ticket https://dev.azure.com/transport-canada/DSD-MARINE%20Support/_workitems/edit/157815 Also, use this link to update the info for the user that gets the error above when launching TCMDG.
The code in this application is looking for the TCDIR values.. in this case phone number. First thing to do is verify the info in the database with the query below. Most likely telephone number is missing.
Then this awesome tool, http://tcd/directory-annuaire/p004-eng.aspx actually allows u to change your own info. The update wheel spins foever but it updates, then sends update confirmation page.
The user then is able to work in the TCMDG... i know!
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If you get the error message:
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