| Table of Contents |
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System Profile
| System Full Name | Marine Inspector's Bookshelf | ||
|---|---|---|---|
| Business Contact | Manny Bou-MitryGino Wael | ||
| TC Oversight Application Contact | Stephen Massey, <stephen.massey@tc.gc.ca>MyTC Oversight / Surveillance monTC (TC) <TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca> | ||
| Business Owner | |||
| MS Teams Channel | |||
| Documents Repository | |||
| Source Code Location | |||
| Where/How to set DB Connection | |||
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How-To and Fixes
Add new users
Contact to add client access to app: Mike Henry or Manny Bou-Mitry
Access to the MIB - Bug 26813
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I am not able to access the Marine Inspectors Bookshelf on my desktop. When I open the application it loads properly and I can select the Reference Center. As soon as I go to access the MIB, I receive an error message saying restricted file and I do not have access.
Solution:
Re-install myTC Oversight and see if it works, follow installation instructions in - http://mytc/RDIMS/12352459
Check if you’re able to view the MIB through this link: file://tc.gc.ca/tcdata/TCDATASTORE/Reference/Marine-Maritime/MIB-BIN/en/index.html
Problem :
Users cannot access myTC Oversight offline and are unable to properly use the synchronization feature, which allows them to view myTC offline.
Solution:
Users should leave their PC on and connected overnight to GCSRA, so that they have a better chance of the sync working because there is less network activity