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The TCErrorEmailAddress" key value in several Civil Aviation applications contains the names of individual developers. To alleviate the issue of team members' mailboxes from being flooded with the error messages, a shared mailbox has been created: TC.CivAvSupport-SoutienAvCiv.TC@tc.gc.ca.or the emails being sent to recipients who are no longer on the team/at TC, please use the shared mailboxes as noted below:

Example of previous:

Code Block
 <add key="TCErrorEmailAddress" value ="alain.asgill@tc.gc.ca; phuong.nguyen@tc.gc.ca; saman.khan@tc.gc.ca; siamak.shirzad@tc.gc.ca;
christopher.collins@tc.gc.ca; haoyuan.wang@tc.gc.ca; hiren.amin@tc.gc.ca; sufyan.maghur@tc.gc.ca; noreen.dertinger@tc.gc.ca" />

Example of new:

Dev and Acceptance:

Code Block
<add key="TCErrorEmailAddress" value="TC.CivAvSupport-SoutienAvCiv.TC@tc.ADTMAccErrors@tc.gc.ca" />

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Production:
The web .config was updated to send the error messages to this shared mailbox for the applications listed below. The web.configs for other CivAv applications will be addressed as the need arises.

Outlook rules currently file the errors in folders for development, acceptance and production.

  • CAWIS - SWIMN

    • Acceptance

    • Development

    • Production

  • CCAR - WEB - WEB RACC

    • Acceptance

    • Development

    • Production

  • CAPMS - SGPMC

    • Acceptance

    • Development

    • Production

  • NORMS - the error message setting is handled through the database and will be updated.

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technical team has to update the web.configs on production as we don’t have access.

  • Request a copy of the web.config from the Web Technical Team. If the TCErrorMailAddress is not set to the address below please ask them to update it.

Code Block
<add key="TCErrorEmailAddress" value="ADTMProdErrors@tc.gc.ca" />

Access to the shared mailbox

Currently, all members of the civil aviation maintenance team should have access to the

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shared mailbox

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Add the shared mailbox to Outlook: