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• An SDR pertaining to an unassigned mfg/model (not found on TR87) will not get forwarded to any TCH account. This includes “aliased” models, where the Model and TATC code (Type Approval or Type Certificate code) for 2 entries are identical, but the manufacturers are different. Each unique Manufacturer/model combination must be specifically assigned to a TCH User/organization.

• “Aliased” models are identified in detail on the MAKEMODEL.XLSX report at
  \\ncrfs345\GROUPS\AARD\AARD Public\CAWIS-REPORTSavailable from the CAWIS reports menu

• The models assigned to each User within a TCH organization need to be identical for all users. The entire TCH organization will see ALL reports for ALL models assigned to ALL users within that org in their Inboxes (this issue has specifically caused much confusion with Bombardier TCH accounts in the past).

• If individualized models are required to be assigned to a specific user, its strongly recommended that a separate TCH organization be created, possibly having just that one user, and the models of responsibility for that person then be attached. It is NOT a large issue to break up a manufacturer into separate TCH Organizations each looking after its own set of models.

• if any given model is assigned to Users of more then 1 TCH organization (Those having different Organization numbers - examples FAA-CESSNA TCH & BEECH-TCH), both of those organizations will see the same TCH forwarded reports in their inboxes and both are then able to comment on them under the Supplementary text tab. They will both receive email notifications on updates to each report as well.

• Unfortunately this also means, that any SDR submitted by either TCH organization, will automatically appear in the inbox for both the submitter and the other TCH org with a user assigned to that model

• Frequently, SDR reports are SUBMITTED BY users from a TCH Organization (Note : any report ORIGINATING from a TCH organization is auto-marked “yes”, in the “sent to TCH” flag, on M72, meaning that they are already aware of the report - as per a Bell Helicopter request, 2017)

• Generally, when creating a new TCH user, do not “start new” without doing a search on all existing TCH organizations. You will likely create a new (unwanted) organization in the process (submitter organization id) that needs to be cleaned up later. When allocating a new TCH, try to find an existing TCH organization for that manufacturer. Most of the major commercial aviation manufacturers already have accounts allocated.

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To review WSDRS TCH account issues see report WSDRSTCH.xlsx at

\\ncrfs345\groups\AARD\AARD Public\CAWIS-REPORTS

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