In Development
Step 1: Open NORMS Development, then go to the User page
Step 2: Press the “Add” button at the top of the list
Step 3: Lookup the user by name (first or last) and select the user
Step 4: If they are a developer, set their branch to AARB, check all three boxes, and click add
If You Cannot Find The User In Development, Do The Following
Step 1: Open NORMS Production, and create the user using the same four steps as outlined above
Step 2: Open TOAD and connect to the NORMSP data base
Step 3: Navigate to the AC041_INTERNAL_STAKEHOLDER table
Step 4: Sort the data by STAKEHOLDER_ID descending
Step 5: Verify that the latest information is the correct user name, and copy the data to an Excel table
Step 6: Connect to the NORMSD database, and navigate to the AC040_STAKEHOLDER table, and sort it by descending STAKEHOLDER_ID (Same as step 4, but a different table)
Step 7: Insert a new row, giving a STAKEHOLDER_ID as 1 higher than the current maximum, and STAKEHOLDER_TYPE as 1. Commit the change to the database
Step 8: Go to AC041_INTERNAL_STAKEHOLDER, and copy the information from the Excel table into the table, changing the STAKEHOLDER_ID to match the one added in step 7. Ensure that TSB_LIASON_IND is 1, otherwise the user may have difficulty accessing NORMS dev
Step 9: Repeat steps 6-8 for acceptance and pre-acceptance
See How to Create a NORMS User on Production for support purposes for adding users to prod for support purposes
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