In the event, that a person phones or emails a request for access, proceed as follows.
TC employee
as previously noted, a TC employee will already be on the User tables.
Simply go to CAWIS-MAIN-MENU → Code Table Admin → Security → User
locate the user, if not found, check again tomorrow
then allocate a CAWIS ROLE CODE and password. All of the addressing info is synced against TC_directory, daily
TC users outside of Continuing Airworthiness are only ever given the role codes TU, TU, WP (for PMI’s) and WO (for Flight services people, only)
External/Industry requestor
There are 2 options available :
1) allocate a new user_id as seen above, then go to the WSDRS subsystem and assign this new user to a company - or
2) go directly to WSDRS--> User Maintenance and perform the entire task from there
Recurrent Error
For reasons unknown, External registrants often receive the “This number is already in use” error.
Examining M79 usually shows that the document number is NOT already in use under the submitter type specified by the requestor (1-AME,2-AMO,3-AOC) , but the number DOES exist on M79, under other submitter types.
Documented in : PBI 115109 , PBI 115110
At the moment (2021-10-26) , this condition has been tested in all regions, and cannot be reproduced.
The system allows registry of the same document number, provided submitter types are different
In the case of AME numbers, they need to be “active”
The query below retrieves existing AMO/AOC/AME document numbers, where the entities co-incidentally having matching document numbers, and these numbers do not yet exist as SDR users (M79 table)
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