2FA admin account creation so that the CAMIS administrator can activate/modify a CAME’s eMER account.
This assumes that a record in CAMIS has already been created. If you can log into CAMIS on the target environment (development, acceptance or production) without seeing an error in the login page then you have a CAMIS profile.
If not, the required record can be created by:
Logging into CAMIS
Selecting User Admin from the menu
Adding the person via the “TC” Directory.
Note: adding the “Administrator” privilege to the new CAME profile is insufficient for creating new CAME profiles or generating/re-generating activation codes for existing CAME profiles.
The ability to create new CAME profiles or generating/re-generating activating CAME profiles should usually only be provided to internal TC users (development and business client (example, Samia Dawi, users authorized by the business client. In these cases, A 2FA admin account with “role code 2” has to be created.
The following sections explain:
Adding a 2FA admin account to an existing CAMIS Profile.
Checking what 2FA Admin profiles exist already.
Troubleshooting your existing CAMIS profile.
To add 2FA Admin to an existing profile.
Connect using TWOFA@TTSXP18
Get next value from sequence:
SELECT AC040_STAKEHOLDER_ID_SEQ.nextval FROM dual;
**This will be used as theSTAKEHOLDER_ID
Create a record in the
TWOFA.AC040_STAKEHOLDER
table
**Note: GLOBAL_USERID_LBL is just a random string of 12 alphanumeric characters. You can use sites like https://privacycanada.net/strong-password-generator/ to generate the stringINSERT INTO TWOFA.AC040_STAKEHOLDER (STAKEHOLDER_ID, STAKEHOLDER_TYPE_CD, NAME_FIRST_NM, NAME_LAST_NM, STAKEHOLDER_CREATED_ID, GLOBAL_USERID_LBL, USER_LAST_UPDATE_ID) VALUES (:stakeholder_id, 1, 'First Name', 'Last Name', 1, :12_chars_alphanumeric, 1);
Create a record in
TWOFA.AC043_INTERNAL_STAKEHOLDER
INSERT INTO TWOFA.AC043_INTERNAL_STAKEHOLDER VALUES (:stakeholder_id, 1, :12_chars_alphanumeric, 1, :tc_user_id, SYSDATE, NULL, SYSDATE, 1);
Connect using CAMIS_DATA_ADMIN@CAMISP
Copy the string from
TWOFA.AC040_STAKEHOLDER.GLOBAL_USERID_LBL
into the CAMIS databaseCAMIS.AA008_APPLICATION_USER.TWOFA_USERID_LBL
for the newly created TWOFA accountUPDATE CAMIS.AA008_APPLICATION_USER SET TWOFA_USERID_LBL = :12_chars_alphanumeric WHERE TC_USER_ID = :tc_user_id;
APPLICATION_CD to use in the script provided in this step:
Dev: 4
Acc and Prod: 1
Create a record inTWOFA.AC002_XREF_APPLICATION_USER
with the following standard valuesINSERT INTO TWOFA.AC002_XREF_APPLICATION_USER (STAKEHOLDER_ID, APPLICATION_CD, ROLE_CD, STAKEHOLDER_CREATED_ID, USER_LAST_UPDATE_ID) VALUES (:stakeholder_id, 4, 2, 1, 1);
Example:
User: Michelle Le (LEMI)
--TWOFA@TTSXP18 SELECT AC040_STAKEHOLDER_ID_SEQ.nextval FROM dual; INSERT INTO TWOFA.AC040_STAKEHOLDER (STAKEHOLDER_ID, STAKEHOLDER_TYPE_CD, NAME_FIRST_NM, NAME_LAST_NM, STAKEHOLDER_CREATED_ID, GLOBAL_USERID_LBL, USER_LAST_UPDATE_ID) VALUES (2491, 1, 'Michelle', 'Le', 1, 'J5MBODB0SAJM', 1); INSERT INTO TWOFA.AC043_INTERNAL_STAKEHOLDER VALUES (2491, 1, 'J5MBODB0SAJM', 1, 'LEMI', SYSDATE, NULL, SYSDATE, 1); --CAMIS_DATA_ADMIN@CAMISP UPDATE CAMIS.AA008_APPLICATION_USER SET TWOFA_USERID_LBL = 'J5MBODB0SAJM' WHERE TC_USER_ID = 'LEMI'; --TWOFA@TTSXP18 INSERT INTO TWOFA.AC002_XREF_APPLICATION_USER (STAKEHOLDER_ID, APPLICATION_CD, ROLE_CD, STAKEHOLDER_CREATED_ID, USER_LAST_UPDATE_ID) VALUES (2491, 1, 2, 1, 1);
To find all users who have CAMIS 2FA Admin accounts:
Run the query below using the TWOFA connection for the environment that you would like to check:
-- Find all users who have CAMIS 2FA admin accounts SELECT s.STAKEHOLDER_ID, ins.TC_USERID_LBL, s.NAME_FIRST_NM, s.NAME_LAST_NM, s.ACCOUNT_LOCKED_IND, s.GLOBAL_USERID_LBL, ins.CERTIFICATE_DN_NM FROM AC040_STAKEHOLDER s JOIN AC043_INTERNAL_STAKEHOLDER ins ON s.STAKEHOLDER_ID = ins.STAKEHOLDER_ID and TC_USERID_LBL is not null JOIN AC002_XREF_APPLICATION_USER au ON au.STAKEHOLDER_ID = s.STAKEHOLDER_ID and au.APPLICATION_CD = 4 -- eMER DEV and au.ROLE_CD = 2 -- Admin WHERE s.STAKEHOLDER_TYPE_CD = 1 -- Internal user ;
Select statements to verify data:
SELECT * FROM TWOFA.AC040_STAKEHOLDER WHERE GLOBAL_USERID_LBL = 'J5MBODB0SAJM'; SELECT * FROM TWOFA.AC040_STAKEHOLDER ORDER BY STAKEHOLDER_ID DESC; SELECT * FROM TWOFA.AC043_INTERNAL_STAKEHOLDER ORDER BY STAKEHOLDER_ID DESC; SELECT * FROM TWOFA.AC002_XREF_APPLICATION_USER ORDER BY STAKEHOLDER_ID DESC; SELECT * FROM CAMIS.AA008_APPLICATION_USER WHERE TC_USER_ID IN ('DAWIS');
Problems with 2FA Admin Account:
Re-enabling an existing CAMIS Account that was deleted
If your account was added for access to CAMIS, and the error below is displayed, your CAMIS account may have been. The following error in CAMIS after logging in via Entrust. The same error is also displayed if you have not been given access to CAMIS.
To restore access:
Go to table AA008_APPLICATION_USER
Retrieve the affected user record by TC_USER_ID. → TC_USER_ID is the same as the account’s network login id.
Make sure that DATE_DELETED_DTE is NULL.
Take note of your PERSON_ID (you will need this for the remaining steps).
Go to table AA005_USER_ROLE
retrieve the record by using the PERSON_ID obtained in step 1.
Make sure that DATE_DELETED_DTE is NULL for records that have set to deleted (or recently set to deleted).
Go to table YA096_PERSON
retrieve the record by using the PERSON_ID obtained in step 1.
Make sure that DATE_DELETED_DTE is NULL for records that have set to deleted.
2. Unable to activate new CAME accounts or generate new activation codes
If you cannot activate a CAME account or generate a new activation code:
a) verify that you have a 2FA admin account as explained in this article.
b) the following script can be used to check your 2FA admin account.
select AC040_STAKEHOLDER.STAKEHOLDER_ID AS "AC040_STAKEHOLDER.STAKEHOLDER_ID", AC040_STAKEHOLDER.STAKEHOLDER_TYPE_CD AS "AC040_STAKEHOLDER.AC040_STAKEHOLDER.STAKEHOLDER_TYPE_CD", -- should be 1. AC040_STAKEHOLDER.NAME_FIRST_NM AS "AC040_STAKEHOLDER.NAME_FIRST_NM", AC040_STAKEHOLDER.NAME_LAST_NM AS "AC040_STAKEHOLDER.NAME_LAST_NM", AC040_STAKEHOLDER.ACCOUNT_LOCKED_IND AS "AC040_STAKEHOLDER.ACCOUNT_LOCKED_IND", --should be 0 AC040_STAKEHOLDER.GLOBAL_USERID_LBL AS "AC040_STAKEHOLDER.GLOBAL_USER_ID_LBL", AC040_STAKEHOLDER.DATE_DELETED_DTE AS "AC040_STAKEHOLDER.DATE_DELETED_DTE", --should be NULL/empty AC043_INTERNAL_STAKEHOLDER.CERTIFICATE_DN_NM AS "AC043_INTERNAL_STAKEHOLDER.CERTIFICATE_DN_NM", --should be the same as the GLOBAL_USER_ID_LBL in AC040_STAKEHOLDER AC043_INTERNAL_STAKEHOLDER.TC_USERID_LBL AS "AC043_INTERNAL_STAKEHOLDER.TC_USERID_LBL", --user's network id AC043_INTERNAL_STAKEHOLDER.DATE_DELETED_DTE AS "AC043_INTERNAL_STAKEHOLDER.DATE_DELETED_DTE", --ahould be NULL/empty AC002_XREF_APPLICATION_USER.APPLICATION_CD AS "AC002_XREF_APPLICATION_USER.APPLICATION_CD", --should be 1. AC002_XREF_APPLICATION_USER.ROLE_CD AS "AC002_XREF_APPLICATION_USER.ROLE_CD", --ahould be 2. AC002_XREF_APPLICATION_USER.DATE_EXPIRY_DTE AS "AC002_XREF_APPLICATION_USER.DATE_EXPIRY_DTE", --should be NULL/empty AC002_XREF_APPLICATION_USER.DATE_DELETED_DTE AS "AC002_XREF_APPLICATION_USER.DATE_DELETED_DTE" --should be NULL/empty from (((AC040_STAKEHOLDER inner join AC043_INTERNAL_STAKEHOLDER on AC040_STAKEHOLDER.STAKEHOLDER_ID = AC043_INTERNAL_STAKEHOLDER.STAKEHOLDER_ID) inner join AC002_XREF_APPLICATION_USER on AC040_STAKEHOLDER.STAKEHOLDER_ID = AC002_XREF_APPLICATION_USER.STAKEHOLDER_ID)) where AC040_STAKEHOLDER.STAKEHOLDER_ID = <stakeholder_id>; -- replace <stakeholder_id> with your stakeholder_id from AC040
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