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sprint review template
https://teams.microsoft.com/l/message/19:meeting_YTQ0Yjk3YzktZmQyMy00MGU2LWE0NTQtOTliZDBkZjRhYTQ2@thread.v2/1693332593550?context={"contextType"%3A"chat"}

MyTC Account inquiries / MTOA:

Intake form: https://forms.office.com/pages/responsepage.aspx?id=qf8IILLJl02a2UrOJThr57DEY0tN-EBEqZzzVbSn-gpUQU9BTlBQWUUyRklGVEhBSERQTk9XTzNUSS4u

  • for problems with statuses and permissions

  • Contact : Krista Miller, Luong Tang

  • If new user gets onboarded, send a request to MTOA to get them permissions. But also note their name so simon can give them more things later.

Log user requests for DB changes

  • RDIM#17449530
    Fixing time entries or canceling invoices. Statuses that MTOA has to fix.

Delete time entries:
Simon and Yury has access to datafixing tool.

Lex Approver authorizations:

Contact: Melissa Stein

Justin’s list

Name

Title

Project/Role

Carl Levesque

Manager

MSS Transformation

Lucie Bergeron

Director

MSS Transformation

Caroline Desgagne

Administrative Services Coordinator

HR / Staffing for MSS - helped with AS-05 staffing

Sylvain St. Pierre

Manager

Service Desk / HW / Lifecycle

Julia Murphy

Director

Marine Medical, Pilotage, Nautical, Engineering

Barbara Gorman

Procurement Specialist

Helps with contract and TA requests - is okay with being contacted via MS Teams for quicker response and avoiding email chains

Michel Larose

Manager

MyTC Account (MTA, MTOA)

Sean Faucon

Project Management Analyst

EPM / Quarterly project spreadsheet

Andre Roy

A/Manager

BRM/Data Analytics, Canada Post API (after ticket submitted via Orion)

Natalie Coderre

Resources Manager

Classification, org chart (has helped HR coordination in the past)

Doug Hubbard

Manager

PACE

Informal Conflict Management Services (ICMS)

 

About Informal Conflict Management Services (ICMS) (tc.gc.ca)

Sunita Chandola

Administrative Service coordinator

SDG financial ops - helps with Pos and payments.

Rene Laframboise

Project Management Analyst

ESD - provided support for Telerik PO

 

Kyle Paterson

Administrative Officer

Transformation Group

Marc Andre Bedard

Manager

Change Management and Transformation (also Procurement?)

Ekaterina Panina

Manager

Web Group

Adam Derome

Manager

Change and Internet management

Lydia Grant

 

SSC Liaison

Chris Nelson

Team Leader

IT Infrastructure

Shawn Coggins

Manager

National Major Incident Manager

Tayler Clarke

 

FMA

Yves Boucher

Exec. Director

Service Desk

Rose Homier

Manager

BPRM Workforce Management (HR)

Michaela Blanshard

HR Coordinator

BPRM Workforce Management - HR Coordinator - BSD

Sean Sargent

Manager

Service Desk (reports to Yves Boucher)

Sylvain St-Pierre

Manager

IT Infrastructure manager (reports to Yves Boucher)

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