When is a service considered ready for launch? Here are a few criteria that can help you to evaluate whether your service is ready for launch:
Service has been formally tested
Service has been formally reviewed with stakeholders
Service has passed an accessibility evaluation
Change management plan is in place
Formal testing
Formal testing is used to ensure that no bugs reside in the service. While testing cannot prove with a 100% certainty there are no bugs, formal testing employs a wide array of techniques to ensure that common usage scenarios will not fail when the service goes live. Typically formal testing is performed by quality assurance specialists through the use of a rigid test plan. Bugs are captured in a tracking system to ensure development staff are aware of the conditions when the bug occurs. Typically a service cannot be released until the test plan has been fully executed and bugs remain below an agreed upon threshold.
Formal review
Formal review is used to showcase a service to the stakeholders. Stakeholders are given the opportunity to make suggestions, and comments about the service.
Accessibility evaluation
All services at Transport Canada must comply with WCAG 2.0 standards at AA compliance level. Services that cannot meet this minimum compliance level require sign-off (at what level) and have a compliance plan in place so that a schedule is available to indicate when full compliance will occur.
Change management plan
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Usability evaluation
Usability testing can help to identify whether the service has no glaring issues in navigation or usage.
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