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Line one: The program or service name, in the first official language, for an email from a generic email account.
Line two: The department's applied title as prescribed in the Registry of Applied Titles (Appendix C of the Federal Identity Program Policy), in the first official language required, and the words "Government of Canada" for the English-first stacked signature block or "Gouvernement du Canada" for the French-first signature block.
Line three: Email address, telephone and teletypewriter, in the first official language required, each separated by a forward slash (i.e., the / symbol).
The telephone number must appear with the area code in the following format:
613-999-1234, including an extension number where applicable.
Preceded by "Tel:" in English or "Tél. :" in French.
The teletypewriter number with the area code is to appear in the format 819-999-1234 preceded by the abbreviation "TTY" in English or "ATS :" in French.Line four: No content (empty line).
Line five: The program or service name, in the second official language, for an email from a generic email account.
Line six: The department's applied title as prescribed in the Registry of Applied Titles (Appendix C of the Federal Identity Program Policy), in the second official language required, and the words "Gouvernement du Canada" for the English-first stacked signature block or "Government of Canada" for the French-first signature block.
Line seven: Email address, telephone and teletypewriter, in the second official language required, each separated by a forward slash.
Line eight: No content (empty line).
Lines nine and ten: The Government of Canada signature and the Canada Wordmark or the departmental identifier, technology permitting.
Line eleven: No content (empty line).
Line twelve: Approved disclaimer text, if applicable.
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