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  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Team Leader / UX Designer (IT-03 Team Leader SS)

Objective #1

Title :

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

...

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

You will be responsible to:

  • Help your team learn about the users, stakeholders, and other people who will use the created products and services

  • Design and build user-centric products and services that meet user needs

  • Design accessible products and services that meet all necessary accessibility requirements, including WCAG, Government of Canada’s digital policies, and responsive design principles (i.e. support all screens and devices)

  • Perform and document research that informs your team and stakeholders of the policy, proposition, service, content, and interaction design to ensure that designed services work well for your users and achieve policy intent

  • Contribute to and create artifacts for the end-to-end journey and process flows needed to deliver products and services that meet user and stakeholder needs

  • Create, enhance, or modify transactions, products, services, and content across digital and offline channels provided by one or more government departments or agencies

Key Performance Indicators:

  • Planned and carried out inclusive research using methods appropriate to the Service Design/Product Design lifecycle.

  • Involved the entire team in the user research to develop team understanding of users and to increase team design capacity

  • Created, documented, and presented clear findings that helped your team continuously improve products and services, based on data and evidence

  • Helped DSTO and MSS management make informed, data-based decisions based on the documented and presented findings

  • Observed, defined, and measured business processes and metrics to understand the performance of the developed digital solutions

  • Continuously improved products and services by experimenting and implementing solutions for content, products, or transactions across digital and offline channels.

  • Created wireframes, service design blueprints, prototypes, and other design artifacts to evaluate the success of an idea before implementing it at scale

  • Designed and implemented testing and user feedback sessions to improve proposed or implemented products and services

  • Understood existing constraints (e.g. policy, technology) on the implementation of the products and services, and proposed ways to mitigate or remove constraints to improve service delivery

  • Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

  • Knowledge of Scrum and Agile practices, frameworks, and methodologies

  • Communicate, and facilitate effective communication, between technical and non-technical audiences

  • Maintain team and project delivery momentum

  • Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

  • Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

  • Project and product planning, including roadmaps, delivery plans, and project schedules

  • Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

  • Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

  • Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

  • Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

  • Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

  • Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

  • Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

  • Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

    • Application Portfolio Management (APM) activities and documentation;

    • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

    • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

    • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

    • Employee LEX request review and approval.

  • Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

  • Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Team Leader / Cloud Ambassador (IT-03 Team Leader SS)

Objective #1

Title :

Ambassador to TC Cloud Centre of Excellence (TC3oE) on behalf of MAACE.

Departmental Priorities:

As a Cloud Ambassador, you will support all teams at Marine, CivAv and OPP in their cloud journey.

Employee Performance Objectives:

You will be responsible to:

  • Advancing and keeping as priorities requests related to MAACE submitted to TC3oE 

  • Escalate higher difficulty issues to TC3oE and its vendors 

  • Create a model for Cloud Ambassadorship (CA) that could be  scalable to other modes, e.g., :

    • Identifying roles, responsibilities,  elevated privileges

  • Provide mentoring or coaching to other CAs 

  • Serve as a key Communication Bridge between MAACE and TC3oE 

    • Notify MAACE of difficulties or issues in TC3oE that could impact project health and timelines 

    • Notify MAACE of news and announcements from TC3oE 

    • Share MAACE’s concerns and priorities with TC3oE 

  • Look for opportunities to share cloud resources among MAACE (and other teams’) apps on an enterprise wide scale 

Key Performance Indicators:

  • Championing the CA role / activities in the MAACE team, including deliver regular (minimum bi-monthly) updates to MAACE users on relevant TC3oE / Cloud issues 

  • Identifying issues that impacts or could impact project priorities and enabling solutions to address  

  • Assisting with onboarding MAACE apps to the Cloud, e.g., 

    • Advise MAACE teams on requirements to obtain DEV, ACC and PROD environments 

    • Look for opportunities to share cloud resources among apps on an enterprise wide scale 

  • Create DEV, ACC and PROD Resource Groups and provide instructions for self-provisioning 

  • Maintaining updated documents including the Cloud Ambassador role on a Wiki so that these can be leveraged by others 

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital eraTo actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

  • Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

  • Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

  • Continued the workplace dialogue on the reality of systemic racism and discrimination.

  • Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

  • Completed GBA+ training.

  • Completed Understanding Unconscious Bias (W005) training.

  • Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

  • Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Team Leader / UX Designer (IT-03 Team Leader SS)

Objective #1

Title :

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As a Team Leader / UX Designer, you will iteratively experiment and implement a solution that addresses service challenges for MAACE and MSS. You will also ensure that the existing products assigned to your team are functioning and documented.

Employee Performance Objectives:

You will be responsible to:

  • Help your team learn about the users, stakeholders, and other people who will use the created products and services

  • Design and build user-centric products and services that meet user needs

  • Design accessible products and services that meet all necessary accessibility requirements, including WCAG, Government of Canada’s digital policies, and responsive design principles (i.e. support all screens and devices)

  • Perform and document research that informs your team and stakeholders of the policy, proposition, service, content, and interaction design to ensure that designed services work well for your users and achieve policy intent

  • Contribute to and create artifacts for the end-to-end journey and process flows needed to deliver products and services that meet user and stakeholder needs

  • Create, enhance, or modify transactions, products, services, and content across digital and offline channels provided by one or more government departments or agencies

Key Performance Indicators:

  • Planned and carried out inclusive research using methods appropriate to the Service Design/Product Design lifecycle.

  • Involved the entire team in the user research to develop team understanding of users and to increase team design capacity

  • Created, documented, and presented clear findings that helped your team continuously improve products and services, based on data and evidence

  • Helped DSTO and MSS management make informed, data-based decisions based on the documented and presented findings

  • Observed, defined, and measured business processes and metrics to understand the performance of the developed digital solutions

  • Continuously improved products and services by experimenting and implementing solutions for content, products, or transactions across digital and offline channels.

  • Created wireframes, service design blueprints, prototypes, and other design artifacts to evaluate the success of an idea before implementing it at scale

  • Designed and implemented testing and user feedback sessions to improve proposed or implemented products and services

  • Understood existing constraints (e.g. policy, technology) on the implementation of the products and services, and proposed ways to mitigate or remove constraints to improve service delivery

  • Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

  • Knowledge of Scrum and Agile practices, frameworks, and methodologies

  • Communicate, and facilitate effective communication, between technical and non-technical audiences

  • Maintain team and project delivery momentum

  • Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

  • Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

  • Project and product planning, including roadmaps, delivery plans, and project schedules

  • Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

  • Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

  • Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

  • Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

  • Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

  • Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

  • Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

  • Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

    • Application Portfolio Management (APM) activities and documentation;

    • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

    • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

    • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

    • Employee LEX request review and approval.

  • Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

  • Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

  • Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

  • Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

  • Continued the workplace dialogue on the reality of systemic racism and discrimination.

  • Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

  • Completed GBA+ training.

  • Completed Understanding Unconscious Bias (W005) training.

  • Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

  • Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Team Leader / Cloud Ambassador (IT-03 Team Leader SS)

Objective #1

Title :

Ambassador to TC Cloud Centre of Excellence (TC3oE) on behalf of MAACE.

Departmental Priorities:

As a Cloud Ambassador, you will support all teams at Marine, CivAv and OPP in their cloud journey.

Employee Performance Objectives:

You will be responsible to:

  • Advancing and keeping as priorities requests related to MAACE submitted to TC3oE 

  • Escalate higher difficulty issues to TC3oE and its vendors 

  • Create a model for Cloud Ambassadorship (CA) that could be  scalable to other modes, e.g., :

    • Identifying roles, responsibilities,  elevated privileges

  • Provide mentoring or coaching to other CAs 

  • Serve as a key Communication Bridge between MAACE and TC3oE 

    • Notify MAACE of difficulties or issues in TC3oE that could impact project health and timelines 

    • Notify MAACE of news and announcements from TC3oE 

    • Share MAACE’s concerns and priorities with TC3oE 

  • Look for opportunities to share cloud resources among MAACE (and other teams’) apps on an enterprise wide scale 

Key Performance Indicators:

  • Championing the CA role / activities in the MAACE team, including deliver regular (minimum bi-monthly) updates to MAACE users on relevant TC3oE / Cloud issues 

  • Identifying issues that impacts or could impact project priorities and enabling solutions to address  

  • Assisting with onboarding MAACE apps to the Cloud, e.g., 

    • Advise MAACE teams on requirements to obtain DEV, ACC and PROD environments 

    • Look for opportunities to share cloud resources among apps on an enterprise wide scale 

  • Create DEV, ACC and PROD Resource Groups and provide instructions for self-provisioning 

  • Maintaining updated documents including the Cloud Ambassador role on a Wiki so that these can be leveraged by others 

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

  • Knowledge of Scrum and Agile practices, frameworks, and methodologies

  • Communicate, and facilitate effective communication, between technical and non-technical audiences

  • Maintain team and project delivery momentum

  • Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

  • Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

  • Project and product planning, including roadmaps, delivery plans, and project schedules

  • Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

  • Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

  • Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

  • Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

  • Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

  • Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

  • Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

  • Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

    • Application Portfolio Management (APM) activities and documentation;

    • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

    • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

    • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

    • Employee LEX request review and approval.

  • Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

  • Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

  • Knowledge of Scrum and Agile practices, frameworks, and methodologies

  • Communicate, and facilitate effective communication, between technical and non-technical audiences

  • Maintain team and project delivery momentum

  • Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

  • Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

  • Project and product planning, including roadmaps, delivery plans, and project schedules

  • Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

  • Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

  • Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

  • Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

  • Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

  • Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

  • Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

  • Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

    • Application Portfolio Management (APM) activities and documentation;

    • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

    • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

    • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

    • Employee LEX request review and approval.

  • Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

  • Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

...

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

  • Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

  • Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

  • Continued the workplace dialogue on the reality of systemic racism and discrimination.

  • Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

  • Completed GBA+ training.

  • Completed Understanding Unconscious Bias (W005) training.

  • Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

  • Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Service Delivery Lead - Kanban (IT-03 Team Leader SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental PriorityPriorities: 

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirementsService Delivery Lead, you will Iteratively experiment and implement solutions that address service challenges for the the business growth of MAACE and the Civil Aviation Safety & Security portfolio.

Employee Performance Objectives:

As a Team LeaderService Delivery Lead, you will:

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Service Delivery Lead - Kanban (IT-03 Team Leader SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As a Service Delivery Lead, you will Iteratively experiment and implement solutions that address service challenges for the the business growth of MAACE and the Civil Aviation Safety & Security portfolio.

Employee Performance Objectives:

As a Service Delivery Lead, you will:

  • Protect the team from outside influences that disrupt and distract from Sprint goals

  • Resolve impediments and improve team and organization effectiveness

  • Mentor the organization, stakeholders, and team members to help them understand and develop an Agile mindset

  • Help the team align with Protect the team from outside influences that disrupt and distract from Sprint goals

  • Resolve impediments and improve team and organization effectiveness

  • Mentor the organization, stakeholders, and team members to help them understand and develop an Agile mindset

  • Help the team align with Marine / Aviation / Agile Centre of Excellence (MAACE) coding, user research, design, technology, and Agile goals/standards

  • Create an Agile environment to meet your team’s needs for creating user-centred products and services

Key Performance Indicators:

  • Built a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

  • Identified and worked with management to create and staff skilled and multi-disciplinary teams needed to meet any business and technical challenges

  • Coached team members and others, including non-technical audience, to facilitate continuous improvement and apply the most appropriate Agile tools and techniques for their environment

  • Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) and the onboarding of the product owner for new product development on the MAACE product and development roadmap

  • Protected the team from distraction and interference to help the team focus on Sprint goals and deliverables

  • Coached and facilitate team collaboration and communication, both within the team and with other MAACE and TC teams and groups

  • Maintained your team’s delivery momentum (flow of work) by proactively managing dependencies, overcoming obstacles, and maximizing value delivered given project and team constraints

  • Collaborated in the planning of horizontal IT initiatives as required (eg. Windows 10, Application Portfolio Management validation, Windows Server Upgrade 2016, Oracle upgrades, application testing)

  • Facilitated Agile team ceremonies and discussions with stakeholders, and inspected and adapted processes as required

  • Maintained high-visibility Kanban artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

  • Executed an iterative plan to obtain and maintain product knowledge within your team

  • Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As a Service Delivery Lead, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a Service Delivery Lead, including:

  • Knowledge of Agile and Lean practices

  • Digital Standards

  • Communication between technical and non-technical people

  • Guiding or making high-risk or complex technical decisions

  • Turning business problems into technical designs

  • Understanding the whole context of Marine Safety and Security and MAACE

  • MAACE information technology (IT) strategy

Key Performance Indicators:

  • Identified how you’ll develop your skillset (time, resources, tools)

  • Promoted how awesome your team is and what they’ve accomplished

  • Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

  • Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and other MAACE meetings

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE)

...

Create an Agile environment to meet your team’s needs for creating user-centred products and services

Key Performance Indicators:

  • Built a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

  • Identified and worked with management to create and staff skilled and multi-disciplinary teams needed to meet any business and technical challenges

  • Coached team members and others, including non-technical audience, to facilitate continuous improvement and apply the most appropriate Agile tools and techniques for their environment

  • Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) and the onboarding of the product owner for new product development on the MAACE product and development roadmap

  • Protected the team from distraction and interference to help the team focus on Sprint goals and deliverables

  • Coached and facilitate team collaboration and communication, both within the team and with other MAACE and TC teams and groups

  • Maintained your team’s delivery momentum (flow of work) by proactively managing dependencies, overcoming obstacles, and maximizing value delivered given project and team constraints

  • Collaborated in the planning of horizontal IT initiatives as required (eg. Windows 10, Application Portfolio Management validation, Windows Server Upgrade 2016, Oracle upgrades, application testing)

  • Facilitated Agile team ceremonies and discussions with stakeholders, and inspected and adapted processes as required

  • Maintained high-visibility Kanban artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

  • Executed an iterative plan to obtain and maintain product knowledge within your team

  • Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As a Service Delivery Lead, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a Service Delivery Lead, including:

  • Knowledge of Agile and Lean practices

  • Digital Standards

  • Communication between technical and non-technical people

  • Guiding or making high-risk or complex technical decisions

  • Turning business problems into technical designs

  • Understanding the whole context of Marine Safety and Security and MAACE

  • MAACE information technology (IT) strategy

Key Performance Indicators:

  • Identified how you’ll develop your skillset (time, resources, tools)

  • Promoted how awesome your team is and what they’ve accomplished

  • Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

  • Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and other MAACE meetings

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

...

Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

...

Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

...

Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

...

Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

...

Ensured that your employees have the necessary tools to complete their work

...

Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

...

Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

...

Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

...

Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

...

in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

  • Be responsible for the development and retention of talent reporting to you

  • Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

  • Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

  • Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

  • Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

  • Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

  • Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

  • Ensured that your employees have the necessary tools to complete their work

  • Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

  • Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

  • Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

  • Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

  • Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

  • Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

  • Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

  • Continued the workplace dialogue on the reality of systemic racism and discrimination.

  • Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

  • Completed GBA+ training.

  • Completed Understanding Unconscious Bias (W005) training.

  • Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

  • Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Technical Advisor (IT-03 Technical Advisor SS)

...