If there is a need for Line Of Business (LoB) to use Cost Recovery system (CRSM), LOB can use WLM to integrate with CRSM.
This document is intended to show the steps how to integrate with Cost Recovery system (CRSM) through Workload management system. And this document also shows the complete data flow between from WLMPortal to MTOA when new service request is created and updated in WLMPortalThis guide will help your team integrate Cost Recovery Service Management (CRSM) requirements into your Workload Management (WLM) platform. There are checklists to make sure required data points are captured, as well as descriptions of the various features and UI components that are available for you to use.
Prerequisite: - Following information needs to be obtained through MTOA and CRSM before onboarding CRSM through WLM.
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After obtaining the information above, LoB can use the following sample demo portal project to start the development to onboard with WLM and integrate with CRSM.https://dev.azure.com/transport-canada/MAACE-Solution%20and%20Data%20Architecture%20Services/_git/WLMDemoPortal: WLM Demo Portal Repos
The following diagram shows high level concept to illustrate illustrates how those independent systems worked work together internalinternally.
Existing Reference Architecture
Please see attached CRSM Integration Doc for details. As always, please feel free to contact with MOLE team for further help needed.
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