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  • “Validate and Proceed to Planned Location” button is disabled

  • User must set Info Received to “Sufficient”, “Insufficient” or “No Receipt” to proceed

Task Dashboard

“Pending Review”

“Pending Review” = All Occurrences that have not been reviewed by a manager

Users will see the following TSB Occurrences based on their default region when “Pending Review” filter is active:

Region

TSB Occurrences

ATL

Occurrences in ATL region with the status “Pending Review”

QUE

Occurrences in QUE region with the status “Pending Review”

ONT

Occurrences in ONT region with the status “Pending Review”

PNR

Occurrences in PNR with the status “Pending Review”

PAC

Occurrences in PAC region with the status “Pending Review”

NCR

Occurrences in all regions with the status “Pending Review”

Admin role will be given the default region NCR, so they can see TSB Occurrences with the status “Pending Review” across all regions.

“Assigned to Me”

Displays all TSB Occurrences with an Inspection Notification assigned to the logged-in user. An Occurrence stays assigned to the logged-in user until the Inspection Notification, TSB Planned Location, and OPS TSB Occurrence Inspection are complete.

Occurrence Follow-ups displayed in the table will have the status “In Progress”.

Admin and managers will only view Occurrences in “Assigned to Me” if they are assigned to complete an Inspection Notification.

“Assigned to My Region”

Assigned = TSB Occurrence has an Inspection notification assigned to an RSI, and the Occurrence Follow-up status is “In Progress”.

Users will see the following TSB Occurrences based on their default region when the “Assigned to My Region” filter is active:

Region

TSB Occurrences

ATL

Occurrences in ATL region with an Occurrence Follow-up status of “In Progress”

QUE

Occurrences in QUE region with an Occurrence Follow-up status of “In Progress”

ONT

Occurrences in ONT region with an Occurrence Follow-up status of “In Progress”

PNR

Occurrences in PNR with an Occurrence Follow-up status of “In Progress”

PAC

Occurrences in PAC region with an Occurrence Follow-up status of “In Progress”

NCR

Occurrences in all regions with an Occurrence Follow-up status of “In Progress”

Admin role will be given the default region NCR, so they can see Occurrence Follow-ups with the status “In Progress” across all regions.