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(1) Service Id

Service ID created by MTOA for LoB

(2) Attribute Id

Attributed Id created by MTOA for LoB service. Please note AttributeId is NOT the same as service attributesID.

(3) API Key and JWT token to access MTAPI

API Key and JWT token created by MTOA for LoB

(34) Service Standard

Service Standard created by CRSM for LoB

(45) Service Attributes

Service Attributes created by CRSM for LoB

After obtaining the information above, LoB can use the following sample demo portal project to start the development to onboard with WLM and integrate with CRSM: WLM Demo Portal Repos

LoB just need to send following piece of information in details of Workload Manage, and remaining communication between CRSM will be auto handled by WLM.

RequestTypeId, ServiceId, AttributeId

For Example:
{"RequestTypeId":"022","ServiceId":"9999","AttributeId":-1}

The following diagram illustrates how those independent systems work together internally.

Existing Reference Architecture

Please see attached CRSM Integration Doc for details. As always, please feel free to contact with MOLE team for further help needed.

Line Of Business Needs to send WLM following information in WorkItem details to be able to be integrat