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  • Service Preferences are settings that can be modified at any time by a regular user
    e.g. “EnableServiceFeatureXYZ”.

  • Service Settings are internal to the application programming, seldom changed and not designed for user interaction
    e.g. “GCKeyLogoutUrl”

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myTC Account Recovery

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The myTC Account Recovery feature allows a user who has forgotten their GCKey account credentials , to create a new GCKey account and bind their previous myTC Account to the newly created one. 

Steps:

  1. A user creates a new GCKey Account (https://gart.tc.gc.ca/secure/mtoa-mctcl)

 

  1. Once in the myTC Account “User Registration” page click , the users clicks the “Reconnect your myTC Account to new GC Key” link

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  2. Enter The user enters the email address you they used to create your the previous “myTC Account” user account and click clicks “Send me the recovery link”

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  3. Once you they receive the "myTC Account" Recovery email, they click on the link it provides.

 

  1. Your The users' existing TC Account should now be bound to the new useraccount.