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Once Now that you have created your form, it is ready to be used to create service requests.

  1. Navigate to the public-facing interface here:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/{YOUR_FORM_ACRONYM}
    The acronym is unique to your service form, and was provided when you first created your form.
    You can also find this acronym in the title of the tabs on the FormBuilder Admin UI main page.
    In the previous tutorial, we named the form “MYFORM-MONFORM”, so our URL in this case is:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/MYFORM-MONFORM

    After logging into in via GCKey, your dashboard service request list page will look something like this:

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  2. To start a new service request, click “Create new”.
    Step 1 of your form appears:

  3. Fill out the required fields, and click “Next”.
    Step 2 of your form appears:

  4. Fill out the required fields, and click “Next”.
    The review/summary page appears:


    Here you can review your submission, or go back and make changesservice request and make any changes by clicking “Previous“ or “Edit information” beside the respective section.
    Clicking “Cancel” will return you back to the service request list page where you can choose to edit and submit your request at another time.
    When you are ready to submit your service request, click “Submit”.

  5. A confirmation page indicating that your service request was successfully submitted will be displayed:
    Clicking “Cancel” will return you back to the dashboard where you can choose to edit and submit your request at another time.
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    Here you can provide a star rating and feedback comments (optional).
    Clicking “Return to My Requests” returns you to the service request list page where you can create more service requests, or edit/view your other service requests.