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System Profile

System Full Name

National Occurence Response Management System

System Full Name (French)

Système National De Gestion Des Interventionsnational de gestion des interventions

Business Administrator

Dean Ciaschini

Business Owner

Joel Morley

Director

Patrick Juneau

Business Subject Matter Expert(s)

Matthew Staynor

Division

Aviation Safety Policy and Intelligence

NTARS Code

Source Location

Source Code Location (Archived)

http://tfsprod:8080/tfs/CivAv/NORMS/_versionControl

Migration to DevOps

(tick)

New Source Code Location (DevOps)

https://dev.azure.com/transport-canada/DSD-CIVAV Support/_git/NORMS

Technology Assessment

Platform Type

Database Platform and Version

Oracle 18C

Development Language and Framework

Operating System and Version

Windows Server 2016

Additional Dependencies

Authentication

Environment Access Information

ENV

WWWFILES

URL

DB

DEV

\\tcwebscripts\tpwwwroot\eigdev\norms

https://eigdev.tc.gc.ca/norms/

NORMSD

ACC

\\tcwebscripts\tpwwwroot\eigacc\norms

https://eigacc.tc.gc.ca/norms/

NORMSA

PROD

https://eig.tc.gc.ca/norms/

NORMSP

...

Expand
titleArchived ETP Links

ENV

WWWFILES

URL

TruePass (Archived)

DEV

\\tcwebscripts\tpwwwroot\securedev\NORMS

https://etpdev.tc.gc.ca/NORMS/

PREACC

\\tcwebscripts\tpwwwroot\securedev\NORMS-PreAcc

https://etpdev.tc.gc.ca/NORMS-PreAcc/

ACC

\\tcwebscripts\tpwwwroot\secureacc

https://etpacc.tc.gc.ca/norms

PROD

https://etp.tc.gc.ca/norms

System Overview

This project is for the redesign and replacement of existing inefficient tools, processes, and procedures towards creating a current, modern, well designed, well supported tool set to enable the Occurrence Response sections in Civil Aviation, Marine Safety, and Rail Safety to manage and deliver the Minster’s Observer Program as defined in the Canadian Transportation Accident Investigation and Safety Board (CTAISB) Act, and other relevant legislature for Safety and Security Groups.

NORMS receives data from the TSB's ASIS system during a nightly 'handshake'. That is the only connection to the TSB other than manual emails sent by the various users (TSB liaison).

Developer installation

  1. Completely uninstall and reinstall oracle 12c. The installer can be found in \\TC4S0A\GROUPS\AARA\AARAD\Software Library\Developer Tools\Oracle. Regular installation, except there is no need for any VS dev tools and can be installed system-wide. (Note: Not having Visual Studio 2015 installed might prompt the following error. Downloading Visual Studio 2015 should fix that issue.)

    Image Modified

  2. Unconfigure Oracle’s GAC with the attached bat file from \\Tc4s0a\groups\AARA\AARAD\NORMS.

  3. Install the latest ODT from Oracle’s website.

Note: Although installing Visual Studio 2015 is needed for step 1, the application is run on Visual Studio 2019.

...

How to Create a NORMS User for Development Purposes

Good To Know

Valid Occurrence Number Formats

CWMS.Utilities - \\Tc4s0a\groups\AARA\AARAD\NORMS\CWMS.Utilities.1.0.1

Refreshing NORMS databases

Expand
titleWhen the TSB Liaison users log in, Inbox-> Occurrences will be opened to display. Action List will be closed.

When the Inspector users log in, Inbox->Action List will be opened to display, Occurrences will be closed.

At present (2023-03-20), it is not required to change the above features_ Please see task #246234 NORMS user account not being directed to 'to do list'

How-To and Fixes

Production Error Log - Tracking all the production issues to notice trends as they can't be replicated in ACC

How to Change the TSB Coordinator in NORMS

Deployment Considerations:

NORMS has been changed to use Entrust Identity Guard instead of Entrust Truepass.
They have provided dev (eigdev) and acc (eigacc) environments for EIG applications. eigdev is running on a single server but eigacc is running in web farm.

Web Farm Deployment Considerations

Machine Code Generator - Entrust Guard Identity

 Test Plans, Suites and Test Cases imported from TFS

View file
nameTest suite_ Test Plan - NORMS 2020-01 (Suite ID_ 20436).pdf
View file
nameTest suite_ NORMS 2021-01 (Suite ID_ 22284).pdf
View file
nameTest suite_ NORMS2-Prod-Jan 2021 (Suite ID_ 22319).pdf

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