System Profile
System Full Name | National Occurence Response Management System | |
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System Full Name (French) | Système National De Gestion Des Interventionsnational de gestion des interventions | |
Business Administrator | Dean Ciaschini | |
Business Owner | Joel Morley | |
Director | Patrick Juneau | |
Business Subject Matter Expert(s) | Matthew Staynor | |
Division | Aviation Safety Policy and Intelligence | |
NTARS Code | ||
Source Location | ||
Source Code Location (Archived) | ||
Migration to DevOps |
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New Source Code Location (DevOps) | https://dev.azure.com/transport-canada/DSD-CIVAV Support/_git/NORMS |
Technology Assessment
Platform Type | |
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Database Platform and Version | Oracle 18C |
Development Language and Framework | |
Operating System and Version | Windows Server 2016 |
Additional Dependencies | |
Authentication |
Environment Access Information
ENV | WWWFILES | URL | DB |
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DEV | \\tcwebscripts\tpwwwroot\eigdev\norms | NORMSD | |
ACC | \\tcwebscripts\tpwwwroot\eigacc\norms | NORMSA | |
PROD | NORMSP |
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System Overview
This project is for the redesign and replacement of existing inefficient tools, processes, and procedures towards creating a current, modern, well designed, well supported tool set to enable the Occurrence Response sections in Civil Aviation, Marine Safety, and Rail Safety to manage and deliver the Minster’s Observer Program as defined in the Canadian Transportation Accident Investigation and Safety Board (CTAISB) Act, and other relevant legislature for Safety and Security Groups.
NORMS receives data from the TSB's ASIS system during a nightly 'handshake'. That is the only connection to the TSB other than manual emails sent by the various users (TSB liaison).
Developer installation
Completely uninstall and reinstall oracle 12c. The installer can be found in \\TC4S0A\GROUPS\AARA\AARAD\Software Library\Developer Tools\Oracle. Regular installation, except there is no need for any VS dev tools and can be installed system-wide. (Note: Not having Visual Studio 2015 installed might prompt the following error. Downloading Visual Studio 2015 should fix that issue.)
Unconfigure Oracle’s GAC with the attached bat file from \\Tc4s0a\groups\AARA\AARAD\NORMS.
Install the latest ODT from Oracle’s website.
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How to Create a NORMS User for Development Purposes
Good To Know
Valid Occurrence Number Formats
CWMS.Utilities - \\Tc4s0a\groups\AARA\AARAD\NORMS\CWMS.Utilities.1.0.1
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When the Inspector users log in, Inbox->Action List will be opened to display, Occurrences will be closed. At present (2023-03-20), it is not required to change the above features_ Please see task #246234 NORMS user account not being directed to 'to do list' |
How-To and Fixes
Production Error Log - Tracking all the production issues to notice trends as they can't be replicated in ACC
How to Change the TSB Coordinator in NORMS
Deployment Considerations:
NORMS has been changed to use Entrust Identity Guard instead of Entrust Truepass.
They have provided dev (eigdev) and acc (eigacc) environments for EIG applications. eigdev is running on a single server but eigacc is running in web farm.
Web Farm Deployment Considerations
Machine Code Generator - Entrust Guard Identity
Test Plans, Suites and Test Cases imported from TFS
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