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The following describes MTAPI-SRQL language: the MTOA Service Request Query Language used to perform filtering of Service Requests

via the  “POST  “POST /api/v1/servicerequests/query” endpoint.

 The MTAPI-SRQL language allowsService Request to be filtered using a set of filter type. The current supported types are:

...

Code Block
languagejson
{
  "ServiceRequests": [
  ...
    {
      "StatusHistory": [
        {
          "ServiceHistoryEntryId": 12054,
          "Status": "Submitted",
          "EnglishDisplayName": "Submitted",
          "FrenchDisplayName": "Soumise",
          "Date": "2021-08-18T18:34:41",
          "ServiceCategoryCode": "ON",
          "ServiceStandardId": 0
        },
        {
          "ServiceHistoryEntryId": 12051,
          "Status": "InProgress",
          "EnglishDisplayName": "In-Progress",
          "FrenchDisplayName": "En cours",
          "Date": "2021-08-19T18:34:33",
          "ServiceCategoryCode": "OFF",
          "ServiceStandardId": 0
        }
      ],
      "DateUpdatedUtc": "2021-08-18T22:34:41",
    }
  • Query a list of Service Request Assignees by specifying user Ids (the Assignees) in a comma delimited list

Code Block
languagejson
{
  "Assignees": "11577,11578",
  "IncludeRegulatedEntities": true,
  "Page": 1,
  "PageSize": 25
}

  • Query a list of Services by specifying the Service Ids in a comma delimited list

...