GALRO Admin

System Profile

Technology Assessment

Environment Access Information

System Overview

GALRO Admin is an internal admin website that uses Oracle (CCARCS, FTAE, DAPLS database); It used by TC personnel (GALRO administrators) to manage internal user access and external user registration, activation

Good To Know

How-To and Fixes

Most asked questions: how/what should I do when user requested Galro online access?

New users, can request an “activation-key” directly from the Web by providing name and address information. The request is sent to CCARCS-E as a BF entry (client server system) where an Administrator reviews it. If there is a client match (existing client with same name and address) the client’s activation key is mailed to the client’s address. If there is no client match, a new client is created, and a new “activation-key” is assigned. The “activation-key” is then sent to the client’s address. 

• The request is stored in the CCARCS-E database as a BF entry.  The entry is assigned to the appropriate region based on province.

• The administrator reviews the request

• The administrator searches the CCARCS-E database to see if a client with the same name/address already exists in the database

• If a client already exists, a client letter is generated and mailed to the client

• If there is not existing client found the Administrator:

  • Creates a new client in CCARCS-E database and an activation key is generated

  • The administrator generates the letter and mails it to the client

• The administrator closes the BF entry

 No account exists in CCARCE. We an not issue an activation key in GALRO for a user because there is no such record in CCARCE. For example, when searching the individual details for that user, we do not find any record in CCARCE

Please send the email to Service Team Support to close all “pending registration action” and has that user re-apply as New Request-License.

References