CPSCS-APCIS-WS

System Profile

System Full Name	CPSCS-APCIS Web Service
Business Contact	Bill Henderson
Business Owner
Tech Stack	Presentation Layer: Business Logic Layer: RDBMS: Reporting:
Prod Source Location	https://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS
Dev Source Location	https://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS

Technology Assessment

Database Platform and Version	n/a
Development Language and Framework	C# .NET Framework 4.0
Operating System and Version	Windows Server 2016

Environment Access Information

DEV

User (admin):

Pass:

Unc: \\wwwappsmssdev\wwwappsroot\saf-sec-sur\4\cpscs-apcis-ws

Url: http://wwwappsmssdev/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

ACC

User (admin):

Pass:

Unc: http://wwwappstestx.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

Url: http://wwwappstest.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

PROD

User (admin):

Pass:

UNC: https://wwwappsx.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

Url: https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

System Overview

Good To Know

How-To and Fixes

Problem:

Production service down: The CPSCS-APCIS web service (https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx) is not functioning in production (i.e. web service unreachable, connection failed between CPSCS production web site and CPSCS-APCIS web service).

Solution:

For Production, the application MUST be compiled in release mode, in order to use the correct service reference file

// If in debug mode, use test apcis web service; otherwise, use prod (J. Green, v1.0.0, April 2014)

#if DEBUG

using TestProxyAPCIS.apcis_preprod_ws;

//using TestProxyAPCIS.apcis_test_ws;

#else

using TestProxyAPCIS.apcis_prod_ws;

#endif

Problem:

The SSL certificate for apcis.tmou.org which is installed on our web servers – for the CPSCS web application - will expire on June 11, 2020.

Solution:

See the solution on CPSCS-SCEPC page: ServerCertificateExpiring

Problem:

Production service down: CPSCS, MSIS, SIRS services all stopped working

Solution:

1- Restarted App Pool that did not fix the issue so I
2- Restarted WPAS Service this also did not work I then verified the COM+ I notice that that service was hung so i
3- Restarted Component Service and then verified the COM+ and the list was empty so I
4- Restarted Server then verified everything when all came back on and all was fixed and working since your application relies on .dll’s and that the COM+ was having issues I suspect that the problem was with the Component Service being hung and a reboot fixed the issue.

See bug https://dev.azure.com/transport-canada/DSD-MARINE%20Support/_workitems/edit/87544