GALRO Admin

If there is any error about CrystalDecisions:

Check the References, you have to reinstall the actual Dlls for these libraries.

On VS2019 → Tool -> Nuget Packet Manager -> Manage Nuget Packages for Solution, and search for the library to install if that library did not exist, and reinstall if it already existed.

When we add the library “CrystalDecisions.ReportAppServer.ClientDoc”, we have to install the specific version “13.0.3500.0” since this is what is specified/required in the web.config .

<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=13.0.3500.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>

Build the solution and run it. If the banner is still not displaying correctly, how to fix it?

Fixed: On the browser, click view source code, you can find

→ we must miss the images folder and stylesheets folder in our local path when running GALRO-AGILE-SEC in dev mode

→ Go to \\ncrws499\catcappsx\ and copy “images” and “stylesheets” folders to your local source code of GALRO-AGILE-SEC

→ Refresh the browser, now it displays correctly

New users, can request an “activation-key” directly from the Web by providing name and address information. The request is sent to CCARCS-E as a BF entry (client server system) where an Administrator reviews it. If there is a client match (existing client with same name and address) the client’s activation key is mailed to the client’s address. If there is no client match, a new client is created, and a new “activation-key” is assigned. The “activation-key” is then sent to the client’s address. 

• The request is stored in the CCARCS-E database as a BF entry.  The entry is assigned to the appropriate region based on province.

• The administrator reviews the request

• The administrator searches the CCARCS-E database to see if a client with the same name/address already exists in the database

• If a client already exists, a client letter is generated and mailed to the client

• If there is not existing client found the Administrator:

  • Creates a new client in CCARCS-E database and an activation key is generated

  • The administrator generates the letter and mails it to the client

• The administrator closes the BF entry

User has already requested an activation that was not completed but no account exists in CCARCSE.

Solution: Please send the email to Service Team Support to close all the “pending registration action” for the user and have that user re-apply as New Request-License only.