Creating a software release ticket in Orion/SmartIT

Note that these instructions also apply for an acceptance or production database change.

1. Locate the previous production release ticket for CAMMS (normally titled “PROD - Civil Aviation Medical Management System (CAMMS-SMMAC)“) and open it.

2. Click on the “Copy Change Request” icon and select the options shown in the image below.

   

3. The following fields need to be modified:

   1. Requested for: The name of the change coordinator

   2. Description: List of PBI and bugs from DevOps. (Doesn’t need to be 100% accurate)

   3. Change Coordinator

   4. Scheduled Dates (Start and end dates)

   5. Risk Level: Click on “Override risk level manually” and set it to 2.

4. Click on Copy Change at the bottom.

5. At the bottom of the page, click on Edit and change the change request number in the execution plan.

6. When the change is considered complete and ready for the approval process, click on the Draft label left of the progress bar and select “Request for authorization” and click save.

7. Redo step 6, but this time select “Request for change”.