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If an authorized CAME Admin user cannot generate a new access code for a CAME:

  1. check that 2FA access was added to their account. It has to be added manually.
    See Create 2FA admin account for CAMIS - BSD - Civil Aviation - Confluence (atlassian.net) for instructions on adding and troubleshooting 2FA access for a CAME Admin account.

  2. The tc_directory folder is required in the directory.

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