Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 11 Current »


User setup for shared My Key on shared mailboxes:


This needs to be done by all users being added to the mailbox:


Pre-requisite: access to the shared mailbox.

Assumption: user has added the shared mailbox to their outlook profile and can see the emails.

Recommendation from IT:

  • if you have access to multiple My Keys (security stores), log into the My Key for your TC account before connecting to the VPN;

  • then connect to the VPN and group My Key(s)/security store(s).

  • Connecting to the group My Key

    • If you have not done so yet, map a shared drive pointing to \\ncrws548\scripts\CivAv
      How to Map a Drive

    • navigate to the location where the mailbox encryption file is stored. For example:
      \\ncrws548\scripts\CivAv\FOAEA\mailbox_encryption

    • double click the file: AVROARROWS.epf

    • login with the credentials for the group My Key for the shared email box:
      Access to Database Passwords

    • you will only be able to open emails that are received after you connected to the group My Key.

This is the end of the steps that should be done by all team members.

  • -----


--refer to the following sections for obtaining and setting up a shared My Key for a shared mailbox that does not already have it setup:

Obtaining a shared My Key for shared mailbox that has encrypted emails

  • a group My Key needs to be set up. This part only needs to be done once for a shared mailbox.

  • For example: for the DSD FOAEA / LAEOEF DGSN see Orion REQ22730

Setting up shared My Key on a shared mailbox.

A local registration authority (LRA) will assist with the initial setup.

  • For example, for the DSD FOAEA / LAEOEF DGSN see Orion REQ22730





  • No labels