2022 Public Service Performance Agreement (PSPA)

Agile Delivery Leader (IT-03 Team Leader SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As an Agile Delivery Leader, you will tackle the delivery of the product development assigned to your team for the business growth of MAACE and MSS. You will also ensure that the existing products assigned to your team are functioning and documented.

Employee Performance Objectives:

As an Agile Delivery Leader, you will:

• Protect the team from outside influences that disrupt and distract from Sprint goals

• Resolve impediments and improve team and organization effectiveness

• Mentor the organization, stakeholders, and team members to help them understand Scrum and develop an Agile mindset

• Help the team align with Marine / Aviation / Agile Centre of Excellence (MAACE) coding, user research, design, technology, and Agile goals/standards

• Create an Agile environment to meet your team’s needs for creating user-centred products and services

Key Performance Indicators:

• Built a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

• Identified and worked with management to create and staff skilled and multi-disciplinary teams needed to meet any business and technical challenges

• Coached team members and others, including non-technical audience, to facilitate continuous improvement and apply the most appropriate Agile tools and techniques for their environment

• Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) and the onboarding of the product owner for new product development on the MAACE product and development roadmap

• Protected the team from distraction and interference to help the team focus on Sprint goals and deliverables

• Coached and facilitate team collaboration and communication, both within the team and with other MAACE and TC teams and groups

• Maintained your team’s delivery momentum (flow of work) by proactively managing dependencies, overcoming obstacles, and maximizing value delivered given project and team constraints

• Collaborated in the planning of horizontal IT initiatives as required (eg. Windows 10, Application Portfolio Management validation, Windows Server Upgrade 2016, Oracle upgrades, application testing)

• Facilitated Scrum ceremonies and discussions with stakeholders, and inspected and adapted processes as required

• Maintained high-visibility Scrum artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

• Executed an iterative plan to obtain and maintain product knowledge within your team

• Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As an Agile Delivery Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As an Agile Delivery Leader, you will learn, develop, and enhance the following skills:

• Knowledge of Scrum and Agile practices, frameworks, and methodologies

• Communicate, and facilitate effective communication, between technical and non-technical audiences

• Maintain team and project delivery momentum

• Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

• Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

• Project and product planning, including roadmaps, delivery plans, and project schedules

• Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

• Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

• Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

• Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

• Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

• Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

• Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

• Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

  • Application Portfolio Management (APM) activities and documentation;

  • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

  • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

  • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

  • Employee LEX request review and approval.

• Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

• Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As an Agile Delivery Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As an Agile Delivery Leader, you will:

• Be responsible for the development and retention of talent reporting to you

• Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

• Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

• Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

• Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Ensured that your employees have the necessary tools to complete their work

• Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

• Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

• Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

• Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

• Continued the workplace dialogue on the reality of systemic racism and discrimination.

• Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Team Leader / UX Designer (IT-03 Team Leader SS)

Objective #1

Title :

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As a Team Leader / UX Designer, you will iteratively experiment and implement a solution that addresses service challenges for MAACE and MSS. You will also ensure that the existing products assigned to your team are functioning and documented.

Employee Performance Objectives:

You will be responsible to:

• Help your team learn about the users, stakeholders, and other people who will use the created products and services

• Design and build user-centric products and services that meet user needs

• Design accessible products and services that meet all necessary accessibility requirements, including WCAG, Government of Canada’s digital policies, and responsive design principles (i.e. support all screens and devices)

• Perform and document research that informs your team and stakeholders of the policy, proposition, service, content, and interaction design to ensure that designed services work well for your users and achieve policy intent

• Contribute to and create artifacts for the end-to-end journey and process flows needed to deliver products and services that meet user and stakeholder needs

• Create, enhance, or modify transactions, products, services, and content across digital and offline channels provided by one or more government departments or agencies

Key Performance Indicators:

• Planned and carried out inclusive research using methods appropriate to the Service Design/Product Design lifecycle.

• Involved the entire team in the user research to develop team understanding of users and to increase team design capacity

• Created, documented, and presented clear findings that helped your team continuously improve products and services, based on data and evidence

• Helped DSTO and MSS management make informed, data-based decisions based on the documented and presented findings

• Observed, defined, and measured business processes and metrics to understand the performance of the developed digital solutions

• Continuously improved products and services by experimenting and implementing solutions for content, products, or transactions across digital and offline channels.

• Created wireframes, service design blueprints, prototypes, and other design artifacts to evaluate the success of an idea before implementing it at scale

• Designed and implemented testing and user feedback sessions to improve proposed or implemented products and services

• Understood existing constraints (e.g. policy, technology) on the implementation of the products and services, and proposed ways to mitigate or remove constraints to improve service delivery

• Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

• Knowledge of Scrum and Agile practices, frameworks, and methodologies

• Communicate, and facilitate effective communication, between technical and non-technical audiences

• Maintain team and project delivery momentum

• Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

• Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

• Project and product planning, including roadmaps, delivery plans, and project schedules

• Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

• Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

• Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

• Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

• Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

• Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

• Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

• Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

  • Application Portfolio Management (APM) activities and documentation;

  • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

  • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

  • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

  • Employee LEX request review and approval.

• Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

• Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

• Be responsible for the development and retention of talent reporting to you

• Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

• Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

• Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

• Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Ensured that your employees have the necessary tools to complete their work

• Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

• Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

• Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

• Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

• Continued the workplace dialogue on the reality of systemic racism and discrimination.

• Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Team Leader / Cloud Ambassador (IT-03 Team Leader SS)

Objective #1

Title :

Ambassador to TC Cloud Centre of Excellence (TC3oE) on behalf of MAACE.

Departmental Priorities:

As a Cloud Ambassador, you will support all teams at Marine, CivAv and OPP in their cloud journey.

Employee Performance Objectives:

You will be responsible to:

• Advancing and keeping as priorities requests related to MAACE submitted to TC3oE 

• Escalate higher difficulty issues to TC3oE and its vendors 

• Create a model for Cloud Ambassadorship (CA) that could be  scalable to other modes, e.g., :

  • Identifying roles, responsibilities,  elevated privileges

• Provide mentoring or coaching to other CAs 

• Serve as a key Communication Bridge between MAACE and TC3oE 

  • Notify MAACE of difficulties or issues in TC3oE that could impact project health and timelines 

  • Notify MAACE of news and announcements from TC3oE 

  • Share MAACE’s concerns and priorities with TC3oE 

• Look for opportunities to share cloud resources among MAACE (and other teams’) apps on an enterprise wide scale 

Key Performance Indicators:

• Championing the CA role / activities in the MAACE team, including deliver regular (minimum bi-monthly) updates to MAACE users on relevant TC3oE / Cloud issues 

• Identifying issues that impacts or could impact project priorities and enabling solutions to address  

• Assisting with onboarding MAACE apps to the Cloud, e.g., 

  • Advise MAACE teams on requirements to obtain DEV, ACC and PROD environments 

  • Look for opportunities to share cloud resources among apps on an enterprise wide scale 

• Create DEV, ACC and PROD Resource Groups and provide instructions for self-provisioning 

• Maintaining updated documents including the Cloud Ambassador role on a Wiki so that these can be leveraged by others 

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Team Leader, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Team Leader, you will learn, develop, and enhance the following skills:

• Knowledge of Scrum and Agile practices, frameworks, and methodologies

• Communicate, and facilitate effective communication, between technical and non-technical audiences

• Maintain team and project delivery momentum

• Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

• Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

• Project and product planning, including roadmaps, delivery plans, and project schedules

• Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

• Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

• Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews, bilats, staff meetings, and at other appropriate venues

• Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

• Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting your team’s performance (i.e. “kept your fingers on the pulse of the team”)

• Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

• Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a team leader and scrum master

• Completed, or supported management with, the following administrative activities for MAACE, Business Solutions Directorate (BSD), and/or TC:

  • Application Portfolio Management (APM) activities and documentation;

  • Time-sensitive or urgent requests from management (i.e. “bring-forwards”);

  • Tracking and reconciliation of employee leave in LEX and the shared team calendar;

  • Tracking and reconciliation of contractor leave in monthly spreadsheets and the shared team calendar;

  • Employee LEX request review and approval.

• Created and maintained project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

• Maintained, or assisted management in maintaining, your project spending plan and budget (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

• Be responsible for the development and retention of talent reporting to you

• Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

• Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

• Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

• Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Ensured that your employees have the necessary tools to complete their work

• Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

• Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

• Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

• Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

• Continued the workplace dialogue on the reality of systemic racism and discrimination.

• Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Service Delivery Lead - Kanban (IT-03 Team Leader SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As a Service Delivery Lead, you will Iteratively experiment and implement solutions that address service challenges for the the business growth of MAACE and the Civil Aviation Safety & Security portfolio.

Employee Performance Objectives:

As a Service Delivery Lead, you will:

• Protect the team from outside influences that disrupt and distract from Sprint goals

• Resolve impediments and improve team and organization effectiveness

• Mentor the organization, stakeholders, and team members to help them understand and develop an Agile mindset

• Help the team align with Marine / Aviation / Agile Centre of Excellence (MAACE) coding, user research, design, technology, and Agile goals/standards

• Create an Agile environment to meet your team’s needs for creating user-centred products and services

Key Performance Indicators:

• Built a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

• Identified and worked with management to create and staff skilled and multi-disciplinary teams needed to meet any business and technical challenges

• Coached team members and others, including non-technical audience, to facilitate continuous improvement and apply the most appropriate Agile tools and techniques for their environment

• Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) and the onboarding of the product owner for new product development on the MAACE product and development roadmap

• Protected the team from distraction and interference to help the team focus on Sprint goals and deliverables

• Coached and facilitate team collaboration and communication, both within the team and with other MAACE and TC teams and groups

• Maintained your team’s delivery momentum (flow of work) by proactively managing dependencies, overcoming obstacles, and maximizing value delivered given project and team constraints

• Collaborated in the planning of horizontal IT initiatives as required (eg. Windows 10, Application Portfolio Management validation, Windows Server Upgrade 2016, Oracle upgrades, application testing)

• Facilitated Agile team ceremonies and discussions with stakeholders, and inspected and adapted processes as required

• Maintained high-visibility Kanban artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

• Executed an iterative plan to obtain and maintain product knowledge within your team

• Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As a Service Delivery Lead, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a Service Delivery Lead, including:

• Knowledge of Agile and Lean practices

• Digital Standards

• Communication between technical and non-technical people

• Guiding or making high-risk or complex technical decisions

• Turning business problems into technical designs

• Understanding the whole context of Marine Safety and Security and MAACE

• MAACE information technology (IT) strategy

Key Performance Indicators:

• Identified how you’ll develop your skillset (time, resources, tools)

• Promoted how awesome your team is and what they’ve accomplished

• Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and other MAACE meetings

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Team Leader, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Team Leader, you will:

• Be responsible for the development and retention of talent reporting to you

• Follow all necessary administrative and approval processes (e.g. HR, LR, Procurement, Onboarding, Offboarding)

• Collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

• Provided continuous feedback to your employees through regular bilateral meetings (i.e. bilats) and scheduled Public Service Performance Agreement meetings (e.g. setting objectives and expectations, mid-year discussion, and year-end performance evaluation)

• Created an atmosphere of trust, accountability, responsibility, and learning for your employees and team

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Ensured that your employees have the necessary tools to complete their work

• Helped your employees identify and complete training and learning opportunities for their current job duties and their career development

• Followed and completed Human Resource and Procurement processes to successfully onboard and offboard employees and procured resources

• Supported leadership in identifying, interviewing , and staffing appropriate talent for skilled, multidisciplinary teams

• Worked with Labour Relations advisors and management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted an inclusive culture through active engagement, learning activities, implementation of the TC Diversity and Inclusion Action Plan, use of both Official Languages, and applying a diversity and inclusion lens (includes GBA+) in the design and development of programs and delivery of services.

• Continued the workplace dialogue on the reality of systemic racism and discrimination.

• Applied recruitment strategies and actively support the promotion, sponsorship and career development of individuals in the employment equity groups (women, Indigenous peoples, persons with disabilities and racialized persons) and members of the 2SLGBTQIA+ communities to ensure TC representation at all levels that is reflective of the Canadian population.

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training and Harassment and Violence Prevention for Managers and Committees/Representatives (W102).

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Technical Advisor (IT-03 Technical Advisor SS)

Objective #1

Title :

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities:

You deliver and maintain the products and services assigned to your team for the business growth of Marine Safety and Security (MSS) and Marine/Aviation/Agile Centre of Excellence (MAACE).

Employee Performance Objectives:

As a Technical Advisor, you will:

• Support the technical requirements and product improvements across teams in MAACE

• Align solution architectures to meet GC, TC, and MAACE digital standards (robust, scalable, open, and secure)

• Encourage the technical experimentation and growth of your team and other MAACE teams

• Work with your team and other MAACE teams to optimize new and existing applications, products, and services.

Key Performance Indicators:

• Contributed to the technical vision and direction for your team’s and MAACE’s products and services

• Informed and educated your team and your manager of goals, findings, initiatives, and general guidance from MAACE’s Senior Advisor, the MAACE Technical Advisor Community of Practice, TC/GC enterprise digital planning, and other technical committees and teams (e.g. TAC, ARB).

• Drafted technical documentation and artifacts in compliance with digital standards required by the Architecture Review Board (ARB) and other technical governance

• Provided recommendations and guidance to MAACE and MSS to complete regular Application Portfolio Management exercises required of the MSS portfolio of applications, products, and services

• Assisted team members in developing their technical and digital skills through mentorship, facilitated discussions, and training recommendations

• Helped your team align with MAACE and TC digital standards and coding best practices

• Developed and supported complex code and digital solutions for the team

• Helped team members develop and support complex code and digital solutions for your team

• Used test-driven development and other coding best practices to create open, clean, secure, and reusable code

• Assessed the feasibility and technical soundness of the rent/re-use/buy/build approach for products in the Discovery Phase of the MAACE’s service design approach to product development and management

• Collaborated in the planning of IT (horizontal) initiatives (eg. Windows 10, APM Data Validation, Windows Server Upgrade 2016), as needed, in support of your team and other MAACE teams

• Helped to identify the impact of the risk, based on the analysis, and communicated clearly so that appropriate measures were taken to mitigate them across teams in MAACE

• Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As a Technical Advisor, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a Technical Advisor, including:

• Knowledge of Agile and Lean practices

• Digital Standards

• Communication between technical and non-technical people

• Guiding or making high-risk or complex technical decisions

• Turning business problems into technical designs

• Understanding the whole context of Marine Safety and Security and MAACE

• MAACE information technology (IT) strategy

Key Performance Indicators:

• Identified how you’ll develop your skillset (time, resources, tools)

• Promoted how awesome your team is and what they’ve accomplished

• Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and other MAACE meetings

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Technical Advisor, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Technical Advisor, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising your scrum master and management of your absences from work (e.g. vacation, sick leave, training)

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Shared your expertise and knowledge with your team via training sessions, coaching, mentoring, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for your team

• Supported leadership in identifying, interviewing, and staffing appropriate talent for skilled, multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

UX Strategist (IT-03 Technical Advisor BLA)

Objective #1

Title:

Product Management for MSS and MAACE

Departmental Priority

Iteratively experiment, implement, and guide team delivery of user-centred, evidence-based digital solutions that address service challenges presented to Marine/Aviation/Agile Centre of Excellence (MAACE) and Marine Safety and Security (MSS).

Employee Performance Objectives:

As a UX Strategist, you will provide guidance, templates, and expertise to increase understanding of organizational goals and to develop user research and design artifacts. These artifacts will inform policy, proposition, service, content, and interaction design needed by MAACE’s Agile service delivery teams.

Key Performance Indicators:

• Develop templates for any research artifacts needed by the teams (e.g. user feedback templates, research plans)

• Create, maintain, and share a repository for research artifacts

• Provide guidance and templates to improve the communication of findings with teams and stakeholders.

• Guide and support teams to observe, define and measure the business processes and metrics to understand the performance of MAACE and MSS products and services.

• Inform, guide, and support the service design process by emphasizing and facilitating evidence-based decision making driven by user research

• Recommend UX tools (i.e. design, prototypes, wireframing), promote UX best practices, and bring MAACE UX designers together to tackle design and development challenges

• Create, guide, and support prototypes to meet MAACE team goals and support MAACE UX designers

• Help teams adopt a lean user research and design approach, adopting a collective approach to product and service design

• Facilitate the training and educating of teams and stakeholders to make decisions based on research

• Work with management and identify, understand, and mitigate organizational impediments

• Advising on best products, tools, and services to promote UX and service design work

• Guidance and support on how teams present user research and design information at Sprint Reviews

• Supported MAACE designers in creating research and design artifacts that support vertical slicing of work and regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title:

Retain and Grow Digital Talent

Departmental Priority

As a UX Strategist, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will help grow the User Research and Service Design capacity within MAACE at the individual, team, project, and directorate levels to support a digital culture and digital principles.

Key Performance Indicators:

• Led and contributed to UX communities of practice within MAACE and BSD

• Improved the skills and knowledge of others at communities of practice, Agile delivery team ceremonies, and other MAACE meetings

• Contributed feedback and input towards the growth and development of the MAACE’s design system

• Provided guidance to MAACE teams in web accessibility standards and best practices (e.g. WCAG, responsive design)

• Identified how you’ll develop your skillset (time, resources, tools)

• Provided feedback to teams, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Promoted your MAACE team work in ways that are meaningful to TC, other government departments, and beyond (e.g. team meetings, Twitter, LinkedIn, communities of practice, Medium, etc.)

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a UX Strategist, you contribute to MAACE teams' research and design learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a UX Strategist, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising management of your absences from work (e.g. vacation, sick leave, training)

• Encouraged MAACE teams to be courageous and learn through discovery, experimentation, and iteration

• Shared your expertise and knowledge with MAACE teams via training sessions, coaching, mentoring, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for MAACE teams

• Supported leadership in identifying, interviewing, and staffing appropriate UX talent for multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Scrum Master (IT-02 Analyst SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As a Scrum Master, you will tackle the delivery of the product development assigned to your team for the business growth of MAACE and MSS.

As a Scrum Master, you ensure that the existing products assigned to your team are functioning and documented.

Employee Performance Objectives:

As a Team Leader / Scrum Master, you will:

• Protect the team from outside influences that disrupt and distract from Sprint goals

• Resolve impediments and improve team and organization effectiveness

• Mentor the organization, stakeholders, and team members to help them understand Scrum and develop an Agile mindset

• Help the team align with Marine / Aviation / Agile Centre of Excellence (MAACE) coding, user research, design, technology, and Agile goals/standards

• Create an Agile environment to meet your team’s needs for creating user-centred products and services

Key Performance Indicators:

• Built a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

• Identified and worked with management to create and staff skilled and multi-disciplinary teams needed to meet any business and technical challenges

• Coached team members and others, including non-technical audience, to facilitate continuous improvement and apply the most appropriate Agile tools and techniques for their environment

• Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) and the onboarding of the product owner for new product development on the MAACE product and development roadmap

• Protected the team from distraction and interference to help the team focus on Sprint goals and deliverables

• Coached and facilitate team collaboration and communication, both within the team and with other MAACE and TC teams and groups

• Maintained your team’s delivery momentum (flow of work) by proactively managing dependencies, overcoming obstacles, and maximizing value delivered given project and team constraints

• Facilitated Scrum ceremonies and discussions with stakeholders, and inspected and adapted processes as required

• Maintained high-visibility Scrum artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

• Executed an iterative plan to obtain and maintain product knowledge within your team

• Supported your team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As a Scrum Master, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As a Scrum Master, you will learn, develop, and enhance the following skills:

• Knowledge of Scrum and Agile practices, frameworks, and methodologies

• Communicate, and facilitate effective communication, between technical and non-technical audiences

• Maintain team and project delivery momentum

• Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

• Create self-managing, high-performing teams with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

• Project and product planning, including roadmaps, delivery plans, and project schedules

• Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

• Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

• Promoted your team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews and at other appropriate venues

• Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

• Created an open line of communication between you and your team to help you identify, discuss, and resolve impediments and issues impacting the team’s performance (i.e. “kept your fingers on the pulse of the team”)

• Fostered and encouraged the learning and growth of your team members and coworkers at communities of practice and other appropriate venues

• Worked with management and Agile COE coaches to identify and embrace opportunities, and tackle challenges, to accelerate your development as a scrum master

• Supported the maintenance of project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Scrum Master, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Scrum Master, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Ensured that all leave for your team is transparent and communicated through the use of shared team calendars and LEX

• Provided continuous feedback to your team members through Scrum ceremonies and coaching sessions

• Created and supported an atmosphere of trust, accountability, responsibility, and learning for your team

• Encouraged your team to be courageous and learn through discovery, experimentation, and iteration

• Ensured that your team has the necessary tools to complete their work

• Supported leadership in identifying, interviewing, and staffing appropriate talent for skilled, multidisciplinary teams

• Worked with management to identify, monitor, document, and address poor employee performance and workplace behaviours, as needed

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

UX Designer (IT-02 Analyst BLA)

Objective #1

Title:

Product Management for Marine Safety and Security

Departmental Priority

Iteratively experiment and implement solutions that address service challenges by the Marine Safety & Security products and services as part of a SCRUM multi-disciplinary team.

Employee Performance Objectives:

• You will help your team learn about the people who will use your team’s products and services. This will help you design and build a service that works well for all your users, including people with a disability and those who need support. Your research informs the policy, proposition, service, content, and interaction design to help stakeholders achieve their policy intent.

• You will blueprint and design the end-to-end journeys for your team’s products and services. These flows will help users meet their goals and help government deliver a policy intent.

• You will create, enhance or modify transactions, products, services, and content across digital and offline channels provided by different parts of government.

Key Performance Indicators:

• Planned and performed inclusive research using methods aligned with Service Design principles.

• Involved your Scrum team in user research activities to deepen understanding of your users and grow your team's UX capacity

• Created clear findings that helped your team continuously improve products and services delivered, based on data and evidence

• Observed, defined, and measured the business process and its metrics to understand the performance of products and services.

• Continuously improved products and services by experimenting and implementing solutions for content, product, or transactions across digital and offline channels.

• Created prototypes and proofs of concept to evaluate the success of ideas before implementing them at scale

• Understood the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery

• Developed an agile mindset and sought to increase your understanding of the SCRUM ceremonies and best practices to continuously and iteratively design better products and services for Canadians

• Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title:

Retain and Grow Digital Talent

Departmental Priority

As a UX Designer, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will help grow the User Research and Service Design capacity within MAACE at the individual, team, project, and directorate levels to support a digital culture and digital principles.

Key Performance Indicators:

• Contributed to UX communities of practice within MAACE and BSD

• Contributed to the growth of skills and knowledge of others at communities of practice, Agile delivery team ceremonies, and other MAACE meetings

• Followed MAACE best practices in support of web accessibility standards and design systems (e.g. WCAG, responsive design)

• Identified how you’ll develop your skillset (time, resources, tools)

• Provided feedback to teams, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Promoted your work by designing with users in ways that are meaningful to the TC audience (e.g. team meetings, Twitter, communities of practice)

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a UX Designer, you contribute to MAACE teams' research and design learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a UX Designer, you will collaborate with your team and other teams to break down silos and contribute to the communication, collaboration, and overall effectiveness of all MAACE and TC teams.

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising your scrum master and team leader of your absences from work (e.g. vacation, sick leave, training)

• Encouraged MAACE teams to be courageous and learn through discovery, experimentation, and iteration

• Participated in UX training sessions, coaching sessions with Agile coaches, mentoring by UX strategists, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for your Scrum team and other MAACE teams

• Supported leadership in identifying and interviewing UX talent for skilled, multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Aspiring UX Designer (IT-01 Analyst BLA)

Objective #1

Title:

Product Management for Marine Safety and Security

Departmental Priority

Iteratively experiment and implement solutions that address service challenges by the Marine Safety & Security products and services as part of a SCRUM multi-disciplinary team.

Employee Performance Objectives:

• Work with MAACE UX Designers to plan, design and prepare user research activities to support the design, development and continuous improvement of government services

• Carry out user research activities, including recruiting participants, preparing discussion guides and moderating research sessions

• Work with colleagues to analyze research data and synthesize clear and actionable findings

• Communicate user research findings to help the team develop a deep understanding of users and their needs - including presentations at show and tells, designing and maintaining research outputs and other insight sharing materials

• Contribute to the wider user research community of practice

• Assist in wireframing, sketching, prototyping, and creating user flows

• Use user-centred methodologies and design principles to make design and product recommendations

• Validate design ideas with users to make sure they’re meeting real user needs

Key Performance Indicators:

• Assisted in planning and performing inclusive research using methods aligned with Service Design principles

• Communicated clear findings to help your team continuously improve products and services delivered, based on data and evidence

• Involved your Scrum team in user research activities to deepen understanding of your users and grow your team's UX capacity

• Created, with direction from your team and other UX designers, wireframes, sketches, prototypes, and user flows

• Learned the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery

• Participated in regular UX community of practice meetings to learn and share ideas and UX best practices

• Developed an agile mindset and sought to increase your understanding of the SCRUM ceremonies and best practices to continuously and iteratively design better products and services for Canadians

• Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title:

Retain and Grow Digital Talent

Departmental Priority

As an Aspiring UX Designer, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will help grow the User Research and Service Design capacity within MAACE at the individual, team, and project levels to support a digital culture and digital principles.

Key Performance Indicators:

• Contributed to UX communities of practice within MAACE and BSD

• Contributed to the growth of skills and knowledge of others at communities of practice, Agile delivery team ceremonies, and other MAACE meetings

• Learned and followed MAACE best practices in support of web accessibility standards and design systems (e.g. WCAG, responsive design)

• Identified how you’ll develop your skillset (time, resources, tools)

• Provided feedback to teams, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Promoted your work by designing with users in ways that are meaningful to the TC audience (e.g. team meetings, Twitter, communities of practice)

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As an Aspiring UX Designer, you contribute to MAACE teams' research and design learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As an Aspiring UX Designer, you will collaborate with your team and other teams to break down silos and contribute to the communication, collaboration, and overall effectiveness of all MAACE and TC teams.

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising your scrum master and team leader of your absences from work (e.g. vacation, sick leave, training)

• Encouraged your team to be courageous and learn through discovery, experimentation, and iteration

• Participated in UX training sessions, coaching sessions with Agile coaches, mentoring by UX strategists, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for your Scrum team and other MAACE teams

• Supported leadership in identifying UX talent for skilled, multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Full-Stack Developer (IT-02 Analyst SS)

Objective #1

Title :

Product Management for Marine Safety and Security

Departmental Priorities:

As a Full-Stack Developer, you will tackle the delivery of the product development assigned to your team for the business growth of MAACE and MSS. You will also ensure that your team's products and services stay alive.

Employee Performance Objectives:

As a Full-Stack Developer, you will:

• Build accessible software with a focus on what users need from your service and how they’ll use it

• Advise on the technical feasibility of designs

• Write, adapt, maintain and support code

• Continually improve the service with new tools and techniques

• Solve technical problems

• Contribute to user research and service design

Key Performance Indicators:

• Used test-driven development and other coding best practices to independently create reusable code that is open, clean, and secure

• Provided technical skill mentoring or coaching to IT-01 developers and students

• Designed, coded, tested, and improved software to meet user need

• Demonstrated full-stack development capability by developing the front end (i.e. client-side, UI) and back end (i.e. Service, Logic, Data) of your team's digital solutions

• Contributed to the user research and design of the end-to-end journey for the users of your team's products and services

• Improved your team's products and services through continuous experimentation and implementation of product content and transactions across digital and offline channels

• Created prototypes and proofs of concept to evaluate the success of ideas before implementing them at scale 

• Provided your technical and non-technical ideas to your Scrum team to improve product development and your team's development processes

• Understood the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery

• Used the digital standards and tools agreed to by your Scrum team, in alignment with MAACE's technology stack, strategy, and vision

• Fixed bugs and performed infrastructure maintenance tasks

• Offered recommendations on the best tools and methods to your Scrum team, Scrum master, team leader, and management

• Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As a Full-Stack Developer, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a Full-Stack Developer, including:

• Knowledge of Agile and Lean practices

• Digital Standards

• Communication between technical and non-technical people

• Development process optimization

• Building Front-end (client-side) and back end (server-side) products, services, tools, and infrastructure (full-stack development)

Key Performance Indicators:

• Identified how you’ll develop your skillset (time, resources, tools)

• Promoted how awesome your team is and what they’ve accomplished

• Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and MAACE meetings

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As a Full-Stack Developer, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As a Full-Stack Developer, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising your scrum master and management of your absences from work (e.g. vacation, sick leave, training)

• Encouraged your employees and teams to be courageous and learn through discovery, experimentation, and iteration

• Shared your expertise and knowledge with your team via training sessions, coaching, mentoring, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for your team

• Supported leadership in identifying, and sometimes interviewing, appropriate talent for skilled, multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Aspiring Full-Stack Developer (IT-01 Technician SS)

Objective #1

Title :

Product Management for Marine Safety and Security

Departmental Priorities:

As an Aspiring Full-Stack Developer, you will tackle the delivery of the product development assigned to your team for the business growth of MAACE and MSS. You will also ensure that your team's products and services stay alive.

Employee Performance Objectives:

As an Aspiring Full-Stack Developer, you will:

• Build accessible software with a focus on what users need from your service and how they’ll use it

• advise on the technical feasibility of designs

• Write, adapt, maintain and support code

• Continually improve the service with new tools and techniques

• Solve technical problems

Key Performance Indicators:

• Used test-driven development and other coding best practices to independently, or with assistance, create code that is reusable, open, clean, and secure

• Designed, coded, tested, and improved software to meet user need

• Evolved your capability to develop at one or more layers of a full stack (UI, Service, Logic, Data)

• Contributed to the user research and design of the end-to-end journey for the users of your team's products and services

• Improved your team's products and services through continuous experimentation and implementation of product content and transactions across digital and offline channels

• Created prototypes and proofs of concept to evaluate the success of ideas before implementing them at scale 

• Provided your technical and non-technical ideas to your Scrum team to improve product development and your team's development processes

• Understood the constraints (e.g. policy, technology) to implement solutions and proposed mitigation strategies to improve service delivery

• Used the digital standards and tools agreed to by your Scrum team, in alignment with MAACE's technology stack, strategy, and vision

• Fixed bugs and performed infrastructure maintenance tasks

• Offered recommendations on the best tools and methods to your Scrum team, Scrum master, team leader, and management

• Supported your team in maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title :

Retain and Grow Digital Talent

Departmental Priorities:

As an Aspiring Full-Stack Developer, you contribute to the tools, skills, and workplace culture to succeed in the digital era.

Employee Performance Objectives:

You will grow the skills required by a full-stack developer, including:

• Knowledge of Agile and Lean practices

• Digital Standards

• Communication between technical and non-technical people

• Development process optimization

• Building Front-end (client-side) and back end (server-side) products, services, tools, and infrastructure (full-stack development)

Key Performance Indicators:

• Identified how you’ll develop your skillset (time, resources, tools)

• Promoted how awesome your team is and what they’ve accomplished

• Provided feedback to team members, team leaders, and management to help develop a culture focused on learning and creating high-quality solutions

• Contributed to improving the skills and knowledge of others at communities of practice, scrum team ceremonies, and MAACE meetings

Objective #3

Title:

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As an Aspiring Full-Stack Developer, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As an Aspiring Full-Stack Developer, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Helped collaboration and communication with your team by transparently advising your scrum master and management of your absences from work (e.g. vacation, sick leave, training)

• Displayed courage and learned through discovery, experimentation, and iteration

• Shared your expertise and knowledge with your team via training sessions, coaching, mentoring, all-staff meetings, and communities of practice

• Supported an atmosphere of trust, accountability, responsibility, and learning for your team

• Supported leadership in identifying, and sometimes interviewing, appropriate talent for skilled, multidisciplinary teams

• Contributed and adhered to your team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.

Aspiring Scrum Master (IT-01 Technician SS)

Objective #1

Title : 

Product Management for Marine Safety and Security (MSS) and Marine / Aviation / Agile Centre of Excellence (MAACE)

Departmental Priorities: 

As an Aspiring Scrum Master, you will facilitate the delivery of the product development assigned to your team for the business growth of MAACE and MSS.

Employee Performance Objectives:

As an Aspiring Scrum Master, you will:

• Protect the team from outside influences that disrupt and distract from Sprint goals

• Raise team impediments to management to improve team and organization effectiveness

• Learn and discuss the benefits of Scrum and an Agile mindset with team members

• Help the team align with Marine / Aviation / Agile Centre of Excellence (MAACE) coding, user research, design, technology, and Agile goals/standards

• Support an Agile environment to help the team create user-centred products and services

Key Performance Indicators:

• Support a motivated and empowered team, focused on iteration, experimentation, and transparency of work 

• Supported a skilled, multi-disciplinary team needed to meet any business and technical challenges

• Supported team members in continuous improvement and application of the most appropriate Agile tools and techniques for their environment

• Facilitated a Service Design approach (Discovery, Alpha, Beta, Live) for new product development on the MAACE product and development roadmap

• Shielded the team from distraction and interference to help the team focus on Sprint goals and deliverables

• Encouraged and facilitated team member collaboration and communication

• Supported the team’s delivery momentum (flow of work) by identifying dependencies, obstacles, and project, or team, constraints

• Facilitated Scrum ceremonies and discussions with stakeholders, and worked with the team to inspect and adapt processes as required

• Supported high-visibility Scrum artifacts and metrics in Confluence and DevOps (i.e. project dashboards)

• Supported an iterative plan to obtain and maintain product knowledge within the team

• Supported the team in establishing and maintaining regular releases of iterative features and digital solutions to test or production environments each sprint

Objective #2

Title : 

Retain and Grow Digital Talent

Departmental Priorities: 

As an Aspiring Scrum Master, you have the tools and skills to foster and contribute to workplace culture and teams that thrive and succeed in the digital era.

Employee Performance Objectives:

As an Aspiring Scrum Master, you will learn, develop, and enhance the following skills:

• Knowledge of Scrum and Agile practices, frameworks, and methodologies

• Communicate, and facilitate effective communication, between technical and non-technical audiences

• Maintain team and project delivery momentum

• Support and foster teamwork processes that promote teamwork, trust, and high-quality deliverables and business value

• Support a self-managing, high-performing team with team members that hold themselves and each other accountable in producing high-quality outcomes and deliverables

• Project and product planning, including roadmaps, delivery plans, and project schedules

• Promote and support dynamic and engaged teams, driven by open and honest cross-team collaboration and communication

Key Performance Indicators:

• Identified how you’ll learn and develop your skillset (i.e. time, resources, tools)

• Promoted the team’s successes and accomplishments (i.e. let everyone know that your team is "awesome") at Sprint Reviews and at other appropriate venues

• Provided the psychological safety, comfort, support, and facilitation needed to promote honest, open team member discussion to address team issues, impediments, and blockers to success and team building

• Supported open lines of communication between team members to help you identify, discuss, and resolve impediments and issues impacting team performance (i.e. “kept your fingers on the pulse of the team”)

• Fostered and encouraged the learning and growth of team members at communities of practice and other appropriate venues

• Worked with management, Agile COE, and communities of practice to develop a deeper understanding of Scrum and Agile - and supported team members to do the same

• Helped management with project artifacts, including the monthly project dashboard, required by the Project Management Framework for governance gating approvals (Capital Projects only)

Objective #3

Title: 

Support Marine / Aviation / Agile Centre of Excellence (MAACE) in building an Agile and digital culture.

Departmental Priority

As an Aspiring Scrum Master, you contribute to your team’s learning, growth, and experimentation, while supporting MAACE and TC administrative and organizational functions and requirements.

Employee Performance Objectives:

As an Aspiring Scrum Master, you will collaborate with your team and other teams to break down silos and contribute to communication, collaboration, and overall effectiveness of all MAACE and TC teams

Key Performance Indicators:

• Encouraged the team to communicate all leave transparently through the use of shared team calendars

• Provided continuous feedback to the team through Scrum ceremonies

• Supported an atmosphere of trust, accountability, responsibility, and learning for the team

• Encouraged the team to be courageous and learn through discovery, experimentation, and iteration

• Worked with management to ensure that the team has the necessary tools to complete their work

• Supported leadership in identifying appropriate talent for skilled, multidisciplinary teams

• Raised concerns about employee performance and workplace behaviours to management, as needed

• Contributed and adhered to the team's working agreement and helped your teammates do the same.

Objective #4

Title: 

Work Objective on Diversity and Inclusion (RDIMS 17659038)

Departmental Priority

Fostering a safe and inclusive workplace.

Employee Performance Objectives:

To actively participate in creating a healthy, safe, inclusive and respectful working environment for all employees.

Key Performance Indicators:

• Actively participated and positively contributed to a diverse and inclusive workplace through consistent actions, model behavior and intervening when aware of inappropriate behaviors

• Promoted and considered diversity, inclusion and GBA+ best practices through participation and interactions in group and remote activities as well as in the delivery of programs and services

• Completed GBA+ training.

• Completed Understanding Unconscious Bias (W005) training.

• Completed the Harassment and Violence Prevention and Resolution (W101) training.

• Participated in one of the proposed training activities in the TC Indigenous Learning Hub.