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*In review
CivAv Intake Process
This is an overview of the DSD-CivAv triage and intake process. Please review this process to familiarize yourself with how demand input for the Civil Aviation team’s application portfolio will be managed.
Intake Form
All clients from CivAv can fill out this form to create a new request and it is available in English and French. It’s important to mention that this form was created to concentrate the intakes and enable an automated process with DevOps.
Process
When a client fills out this form, a PBI or a Bug will be created automatically in the Backlog from DSD-CIVAV Support and an e-mail will be sent to the client with the number of the PBI/Bug so that it can track your demand directly on DevOps facilitating access to information, transparency and adding value to the organizational process.
Form
DevOps
Azure Automation
The mechanism used behind to create this automation was the Logic Apps available in Azure.
Azure Resource Group | TC-DevTest-CivAv-RGP |
Update form
If we want to update the form, go to Microsoft Forms on Office 365 and click on Request Intake Form.
NOTE: Any modifications made to the form are automatically updated for users.
