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All clients from CivAv can fill out this form to create a new request and it is (available in English and French). It’s It is important to mention that this form was created to concentrate the intakes and enable an automated process with DevOps.
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When a client fills out this form, a PBI or a Bug will be created automatically in the Backlog from DSD-CIVAV Support Backlog and an e-mail will be sent to the client with the number ID of the PBI/Bug so that it they can track your demand their request directly on DevOps (facilitating access to information, transparency and adding value to the organizational process).
Form
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DevOps
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Azure Automation
The mechanism used behind to create this automation was the Logic Apps available in Azure.
Azure Resource Group | TC-DevTest-CivAv-RGP |
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Update form
If we want to To update the form, go to Microsoft Forms on Office 365 and click on Request Intake Form.
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